Windows IT Pro Product Review: Devolutions Remote Desktop Manager 7.6
Editor’s Note: Since this article was written, Devolutions released Remote Desktop Manager 8.0. The enhancements include a UI redesign, change tracking, new management consoles, credential management improvements, and more.
If you’ve ever worked at a Help desk supporting hundreds of different customers, you know that unless remote access to their systems has been standardized, you need to keep track of sensitive login credentials and technical details on how to connect. Although this can be done using tools such as Microsoft Excel, this approach is far from ideal, can lead to sensitive information being compromised, and slows down the process of getting help to customers.
Devolutions’ Remote Desktop Manager provides support staff members with a secure portal that stores the credentials required for remote desktop access and a launch pad with which to make connections. So, they don’t need to search another data source or set up individual VPN and remote desktop clients. Remote Desktop Manager offers many features, including…
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