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VMware Horizon View DaaS Provider Confirms Desktop Availability

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VMware Horizon View DaaS Provider Confirms Desktop Availability
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The Organization: A VMware Horizon View DaaS Provider

The Organization’s Infrastructure: VMware vSphere & VMware Horizon

The Organization’s Performance Monitoring Products: Goliath Logon Simulator for VMware Horizon Monitoring

Tech Challenge: Early Warning Before Users Know if VMware Horizon Desktops are not Available

A large desktop-as-a-service (DaaS) and remote VMware vSphere monitoring managed service organization delivers VMware Horizon View applications and desktops. One of the key challenges for this service provider has been not having the ability to provide advance warning when VMware Horizon application and desktop availability is compromised. This had an impact on the DaaS provider’s ability to meet their Service Level Agreements. It was critical to deliver a solution to their clients that would provide them with an early warning as to when application and/or desktop logon issues were going to arise – before actual end users are impacted.

The Solution

Goliath Technologies’ Logon Simulator for VMware Horizon View was selected by the DaaS provider to deliver VMware Horizon View availability testing services to their customers. This selection was made because of the unique, industry-first, monitoring capabilities that only Goliath could deliver.

Read the entire article here, VMware Horizon View DaaS Provider Confirms Desktop Availability

via the fine folks at Goliath Technologies

Categories:
Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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