VMware Horizon 7.2 Helpdesk Tool – Video
See a demo of the Horizon Helpdesk tool. The Horizon Help Desk Tool provides a tailored troubleshooting interface for the help desk that is installed automatically on the Horizon 7.2 Connection Servers. The Horizon Help Desk Tool reduces workload for administrators and provides quick troubleshooting and metrics.
This video is from the fine folks at VMware EUC.