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VMware ESXi: How a Health System Proactively Fixes End User Performance Issues

VMware ESXi: How a Health System Proactively Fixes End User Performance Issues

The following is a real use case about how a large health system with a VMware vSphere ESXi-MEDITECH environment uses technology to proactively fix end user performance issues.

About a month ago I was working with a new customer who was implementing the Goliath Performance Monitor for the first time. This healthcare system includes 4 acute care hospitals and a number of other healthcare related facilities.

The healthcare system has over 200 VMware VMs supporting their 5,000 MEDITECH EMR/EHR users. Their primary concern was putting a stop to “end user alerts” resulting from application and server issues.

The goal was to help our customer set up our proactive technology to send real-time alerts of impending issues so their team can fix ESXi and MEDITECH problems before end users are impacted.

In the remainder of this post I will explain how our team at Goliath achieved this goal, and how we took this a step further using the remediation facility in our product. Our customer was pretty pumped about the results when we finished.

Read the entire article here, VMware ESXi: How a Health System Proactively Fixes End User Performance Issues

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Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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