User or Device-based Management, which approach is better?
Have you ever wondered what is better, managing devices or users? The known Enterprise Mobility Management Solutions either offer both options or specialize in one approach. What are the benefits of either method and how should you decide?
Well, as it is often the case, it depends on the use case.
The user-based approach
A user-based approach means that the administrator manages the user, independent from the device that is in use. The user is in the center and the administrator determines user rights, for example document access, on a user level. Often, the user groups from active directory can be taken over and the rights that are defined for them. The goal is that no matter where the user is, they can take any device, login and do their work. It is also a good approach for fast “re-activation” of lost devices. Users can simply get a new device, install their MDM profile and the device is set up equally to the old one. The user-based approach is a good method for scenarios where users always use the same device, or own the device like in BYOD (bring your own device) scenarios. In addition, in a BYOD scenario, theoretically, the devices are unknown. In practice, companies often rather go with CYOD (choose your own device) where they provide a list of devices that can be used for corporate access. The decisive point with the user-based approach is that the user is in the center and the device “does not matter”.
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