Home Cloud Computing Upgrading Norskale VUEM to Citrix Workspace Environment Management

Upgrading Norskale VUEM to Citrix Workspace Environment Management

0
Upgrading Norskale VUEM to Citrix Workspace Environment Management
0

I was working with a customer that was an original Norskale customer.  They were running VUEM 3.1   I started the process of upgrading to Citrix Workspace Environment Management (WEM).  I upgraded all the components and it seemed to have no issues.  I started trying to connect the clients and weird issues started to appear.  The client would keep saying unable to connect to the broker environment.  The logs showed errors regarding the VUEM Agent Monitor Sync is erroring.  When running the AgentCacheUitlity, it would produce an error regarding VUEM Agent Monitor Cache failed.  The cache would show that things were being downloaded and the agent performance optimizations would still apply and work.

The brokers were giving no indication of any errors.  After further analysis, it looks like the DB is not fully upgraded.  I restored the DB to the 3.1 version and began the upgrade process again.  This time I started by upgrading to 3.5.2 first, then testing.  After upgrading to 3.5.2, I tested the client after reinstalling the 3.5.2 client.  Everything is working at this point.  At this point, I upgraded to 4.0.2 and had no issues.

What I have learned from this exercise is that the DB needs to be at the schema level for 3.5.2 before upgrading to the Citrix version of WEM.

Read the entire article here, Upgrading Norskale VUEM to Citrix Workspace Environment Management

via Carl Webster

Categories:
Carl Webster Carl Webster is a Sr. Solutions Architect for Choice Solutions, with over 38 years of IT experience, based in the Nashville, TN area. Webster has been working with application and desktop virtualization since 1990 and with Active Directory since 2001. Webster travels the world doing XenApp, XenDesktop, HP Moonshot and Active Directory projects. He holds the prestigious Citrix Technology Professional designation.

Share your view, leave a comment below:

Featured Resources:

Related Articles:

| LATEST FEATURED RESOURCES

White Papers

    IGEL Community Releases Free “How-To Install and Configure the IGEL Software Platform” Made Easy Book

    “Life is really simple, but we insist on making it complicated.” -Confucius I’m thrilled and proud to introduce you to the first version of the ‘IGEL Software Platform: Step-by-Step Getting Started Guide.‘  A free book, written by the IGEL Community, on how to install and configure the IGEL software stack, all screen-shot by screen-shot. Simply […]

    Downloads

      Download Commvault VM Backup and Recovery: end-to-end VM backup, recovery and cloud management

      Commvault’s ability to provide end-to-end VM backup, recovery and cloud management creates a significantly better way to build, protect and optimize VMs throughout their lifecycle. Our best-in-class software for VM backup, recovery and cloud management delivers a number of significant benefits, including: VM recovery with live recovery options; backup to and in the cloud; custom-fit […]

      On-Demand Webinars

        Latest Videos

          Remote Desktop Manager: Exclude Entry from Offline – Video

          Learn how to exclude access to a specific entry when working in Offline mode. For more information on Remote Desktop Manager please visit https://devolutions.net. This video is from the fine folks at Devolutions.

          Views All IT News on DABCC.com
          Views All IT Videos on DABCC.com
          Win big $$, visit ITBaller.com for more info!

          Visit Our Sponsors

          Close