Tricerat Simplify Suite & Simplify Profile – Case Study
The Customer
Hamilton Island is an exclusive, all-inclusive resort in Queensland, Australia with 1,200 employees fueling dozens of business units ranging from retail outlets and golf courses to airports, marinas, and medical centers. Associated with Hamilton Island are Robert Oatley Vineyards and Balmoral Group. Robert Oatley Vineyards is a fully supported wine and olive oil operation complete with bottling plant. Balmoral Group is an investment firm concentrated on financial and property investments along with specialized investments in equestrian activities, boat manufacturing, and racing.
The Situation
Shaun Scott is the Senior IT Architect for Hamilton Island, responsible for the support, implementation, and design of IT infrastructure. Needless to say, the scope of responsibilities for the island’s IT department is impressive. Mr. Scott oversees physical and virtual IBM servers, mirrored SANS, over 50 software systems for many of the business units, and both desktop and laptop machines running Citrix XenApp, XenDesktop 5, or Wyse Terminals, as well as special application and system needs.
In order to properly run and manage such an extensive IT infrastructure, Mr. Scott needed a profile management solution that could help provide a “fast and consistent thin client, fat client, and virtual desktop with reliable application delivery.”
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