Tricerat ScrewDrivers – Legal Industry Case Study
ScrewDrivers ‘right product for the job’ when printing in Citrix and VMware
A preeminent law firm in the Midwest with over 200 lawyers and 250 support staff, spread out between four locations. To live up to their high standard of services, it must offer not only superior legal consultation but a smooth business experience for the firm and clients
The law firm’s network analyst encountered printing problems when using Citrix in a shared environment, one of which was consistently connecting to a user’s personal printer at home. Tricerat’s driverless print management solution, ScrewDrivers®, was implemented and immediately solved the problems.
The law firm subsequently adopted VMware View for its remote access environment. Installing VMware View positively impacted the company because a majority of its workforce could now work remotely from home or a client site. However, such a shift in corporate culture indicated an immediate change to the hard cost associated with poor remote printing capabilities.
Due to success in the Citrix environment, the law firm’s network analyst was eager to try ScrewDrivers out with VMware.