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Tricerat ScrewDrivers – Legal Industry Case Study


ScrewDrivers ‘right product for the job’ when printing in Citrix and VMware

The Customer

A preeminent law firm in the Midwest with over 200 lawyers and 250 support staff, spread out between four locations. To live up to their high standard of services, it must offer not only superior legal consultation but a smooth business experience for the firm and clients

The Situation

The law firm’s network analyst encountered printing problems when using Citrix in a shared environment, one of which was consistently connecting to a user’s personal printer at home. Tricerat’s driverless print management solution, ScrewDrivers®, was implemented and immediately solved the problems.

The law firm subsequently adopted VMware View for its remote access environment. Installing VMware View positively impacted the company because a majority of its workforce could now work remotely from home or a client site. However, such a shift in corporate culture indicated an immediate change to the hard cost associated with poor remote printing capabilities.

Due to success in the Citrix environment, the law firm’s network analyst was eager to try ScrewDrivers out with VMware.

Download and Read the ‘Tricerat ScrewDrivers’ Legal Industry Case Study

Tricerat triCerat - http://www.tricerat.com - is a leader in the development of third-party tools for managing complex virtual desktop (VDI) and server-based computing (SBC) environments. Whether is desktop management, security or print management, our solutions can help. Our tools are used in many different types of environments - be it Citrix, VMware or Terminal Services.

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