Home Data Center Time for Real User Monitoring to Ante Up

Time for Real User Monitoring to Ante Up

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Time for Real User Monitoring to Ante Up
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I started to write this post about Real User Monitoring (RUM), and of course quickly found out just how many vendors are also blogging about this. Clearly managing the end user experience has reached a fever pitch. So what makes eG Innovations different?

Today’s digital business processes are web-based and managing the actual quality of the digital experience has driven Real User Monitoring (RUM) to a mission-critical status. RUM allows operators to test the actual service quality delivered, in both development and production environments.

Back in 2001 eG Innovations announced a (unique at the time) “web adaptor” technology that enabled customers to monitor real web transactions. Of course, we also made sure that these end user experience metrics were embedded into our patented root-cause diagnosis technology. This enables our customers to not only know where a problem is, but why it is happening.

Read the entire article here, Time for Real User Monitoring to Ante Up

via the fine folks at eG Innovations

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eG Innovations eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

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