The SysTrack Software Analytics Kit: Software Usage
Taking stock of an environment’s software portfolio – what’s installed, what’s being used, what isn’t being used – has consistently been one of the most common use cases of SysTrack. The basic philosophy of SysTrack is to improve the user experience through data-driven business intelligence, and maintaining an efficient, well understood software portfolio is a big part of that. Unused software means you could be paying for unnecessary licenses, and puts more of a burden on IT through additional management overhead caused by expanding the number of applications installed. And the software that is being used needs to be well understood, standardized to recent versions, and delivered through the appropriate mechanism.
At a glance, those examples may seem like something that isn’t all that important to IT, especially if they’re spending the majority of their time fixing issues and responding to help-desk tickets, but being proactive with asset management can dramatically reduce the amount of those issues and tickets that creep up in the future. A few of the main benefits of being proactive with tracking software usage are: reclaiming unused licenses to save costs, mitigating security risks by ensuring recent versions and patches are installed, deciding which applications should be published versus which should be installed locally, and identifying business critical applications for different job roles.
Read the entire article here, The SysTrack Software Analytics Kit: Software Usage | Lakeside Software
via the fine folks at Lakeside Software.