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The Devil’s in the Details: Understanding Event Correlation

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Correlation and root-cause diagnosis have always been the holy grail of IT performance monitoring. Instead of managing a flood of alerts, correlation and root-cause diagnosis help IT administrators determine where the real cause of a problem lies and work to resolve this quickly, so as to minimize user impact and business loss.

However, all this is not as simple as it sounds! There has always been confusion around event correlation. Terms like event storms, false alerts, root-cause, correlation, analytics, and others are used by vendors with reckless abandon. The result for customers can be a a lot of confusion.

As a result, I’ve always liked some of the best practice guidance around monitoring and event management. Event management’s objectives – detect events, make sense of them and determine the appropriate control action – can be a good way to understand these concepts, and breaking things down along these lines can help us understand what can be a complex subject.

Read the entire article here, The Devil’s in the Details: Understanding Event Correlation

via the fine folks at eG Innovations

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eG Innovations eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

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