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The Biggest Citrix Performance Monitoring Concerns

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For years, the biggest complaint of Citrix admins has been that they get blamed for all user experience issues. Over all these years, this situation has not fundamentally changed. 53% of the respondents in our recent Citrix Performance Management Report face this issue regularly. 


Two other observations are interesting:

(1) There is now increasing awareness for the need to be proactive. The second biggest challenge that our respondents faced is that users were noticing problems before admins did (49%). This points to an increasing need for better proactive performance management.

(2) Also of interest is the increasing need for a single dashboard across the Citrix tiers (46%). Citrix is no longer a single product company, and with the many products in the Citrix suite, customers are struggling to cope with the different administration and monitoring interfaces for each technology. Today, Citrix XenApp/XenDesktop, XenServer, Netscaler, XenMobile, ShareFile, VDI in a Box all have different administration and monitoring tool. Our respondents see an increasing need for unifying the monitoring, diagnosis and reporting of these technologies.

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