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Technical Review: Goliath’s Application Availability Monitor

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Technical Review: Goliath’s Application Availability Monitor
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The Goliath Application Availability Monitor is an industry-first software that provides organizations of all sizes with an early warning system, alerting IT administrators of access and performance issues with business-critical applications before their end users ever attempt to logon.

IT professionals everywhere can now receive customizable alert notifications and warnings to exact failure points in the workflow for desktop virtualization platforms like Citrix, VMware or RDS. To proactively monitor the availability of Citrix XenApp & Xen Desktop, VMware Horizon View, and Microsoft RDS effectively, the Application Availability Monitor must confirm that the applications will be available and that the entire delivery infrastructure and workflow are executing properly. This is all made possible by the Goliath User – a small-footprint technology that automates the process of logging on to Citrix/VMware Horizon/RDS to confirm application availability, and that the workflow is operating properly. The Goliath User is deployed on-premises or remotely (wherever end users are located), automatically logs on like a real user to confirm applications will launch and is configured exactly like a real user with the same permissions within Active Directory.

Below is a depiction of the Goliath User in action – automatically initiating a connection to the application and in doing so confirming that the entire application delivery infrastructure and workflow are working properly to launch applications:

Screenshot Analysis

When each phase of the logon process for Citrix XenApp/XenDesktop, VMware Horizon View or Microsoft RDS is executed by the Application Availability Monitor, a screenshot is taken to provide visual evidence and objective proof of logon success or logon failure. This allows IT administrators to see the potential impact that typically elusive items like disclaimers, error messages, secondary authentication, and multiple launch sequences may have on the outcomes of the logon process. This provides objective evidence of the root cause of the logon issue that can be shared with management, vendors, and counterparts to end finger pointing and put permanent fix actions in place.

Read the entire article here, Technical Review: Goliath’s Application Availability Monitor

Via the fine folks at Goliath Technologies.

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Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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