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eG Enterprise Helps Customer Support Team at eBay Solve Citrix Problems for 10,000 End-Users

eG Innovations
Peter Dinh, Citrix Systems Administrator at eBay Inc., explains how eG Enterprise, an end-to-end IT performance management solution from eG Innovations, helped the customer support team at eBay monitor and resolve Citrix and other IT infrastructure performance problems. Using eG Enterprise, the eBay team was able to proactively diagnose where latency and slowness were occurring […]

Lakeside Software: Combining the Subjective, the Objective, and Automated Views

Lakeside Software
The evolution of Workspace Analytics has necessitated changes to the model for IT organizations looking to really understand the state of their users’ real experience. Many enterprises have begun to look for additional information beyond the observable, quantitative metrics that come from continuous monitoring of computing devices and expand into artificial transactions and the qualitative […]

Citrix Consultant Recommends eG Enterprise for Citrix Performance Monitoring – Video

eG Innovations
Giri Sonty, End-User Computing Consultant and CUGC NY/NJ Metro Leader, recommends eG Enterprise to organizations for end-to-end Citrix performance monitoring. In this video Giri recounts instances where he has seen eG Enterprise help Citrix administration teams automate problem diagnosis, cut down troubleshooting time with proactive monitoring, conduct efficient capacity planning, and benefit from a single […]

eG Innovations Enables Entisys360 to Deliver Exceptional Citrix End-User Experience Video w/ @YoungTech

eG Innovations
Entisys360, a systems integrator and reseller of technology solutions, partners with eG Innovations to enable successful Citrix implementations for their customers and achieve maximum performance and consistent user experience. Dane Young, a Virtualization Practice Manager and Citrix Technology Professional at Entisys360 explains in this video how implementing eG Innovations’ flagship IT performance management solution, eG […]

My Application is Slow: Best Practices for Troubleshooting and Prevention – On-Demand Webinar

eG Innovations
Citrix Performance Monitoring Solutions “My application is slow” is a common complaint heard at the help desk from frustrated users and managing IT performance to prevent such calls isn’t about just monitoring CPU, memory or disk space any more. You have to be able to quickly determine what the real cause of the problem is […]

User Experience Monitoring Is Necessary But Not Sufficient

eG Innovations
As enterprises increasingly rely on web applications to drive revenue, engage with customers, and build brands, driving business success requires effective monitoring and performance assurance strategies. Reliable access and fast response are essential for ensuring user satisfaction. Increasing Awareness of the Need for User Experience Monitoring To monitor the performance of web applications and how […]

Lakeside Software: Explaining and Expanding the SLA Conversation

Lakeside Software
Service Level Agreements (SLAs) come in many forms and descriptions in life, promising a basic level of acceptable experience. Typically, SLAs have some measurable component, i.e. a metric or performance indicator. Take, for example, the minimum speed limit for interstates. Usually, the sign would read “Minimum Speed 45 mph”. I always thought the signs existed […]

Closing the Visibility Gap | How to Combine Application & Infrastructure Monitoring to Accelerate IT Transformation – On-Demand Webinar

eG Innovations
Citrix Performance Monitoring Solutions What leaves visibility gaps and demands higher levels of time and expertise from IT professionals? Having different consoles for application code visibility vs. IT infrastructure management. The convergence of application and infrastructure monitoring offers significant opportunities to drive IT transformation using IT service management, DevOps and/or a combination of both. Watch […]

How Can IT Teams Catch Incompatibilities Before Systems Are at Risk?

Lakeside Software
Millions of PCs currently running Windows 10 will lose support in 2018 due to incompatible drivers according to ZDNet. The issue affects systems with certain Intel Atom Clover Trail processors that were designed to run Windows 8 or 8.1, but were offered free OS upgrades as part of Microsoft’s Windows 10 push. The support loss […]

Getting Started with eG Enterprise Express Logon Simulator for Citrix XenApp and XenDesktop

eG Innovations
eG Enterprise Express Logon Simulator for Citrix XenApp and XenDesktop is a SaaS-based monitoring tool that is easy to deploy and use. This video shows the three simple steps to get set up and start seeing the results of simulated Citrix logon performance: Register your free user account on the eG Enterprise Express portal: https://logonsimulator.eginnovations.com […]

Choosing the Best Approach for Monitoring Citrix User Experience: Should You Monitor from the Network, Server or Client? – On-Demand Webinar

eG Innovations
Citrix Performance Monitoring Solutions A great user experience is key for the success of any Citrix application virtualization or desktop virtualization initiative. To ensure user satisfaction and productivity, Citrix administrators should monitor the user experience proactively, detect times when users are likely to be seeing slowness, pinpoint the cause of such issues and initiate corrective […]

Nutanix .NEXT Wrap-up: Tech Alliances Edition!

Nutanix
Last week, Nutanix hosted its third annual .NEXT Conference, at the Gaylord National Resort & Convention Center in Washington D.C. With thousands of attendees, 60 sponsors and an unbelievable lineup of speakers, .NEXT was truly an incredible event for Nutanix, its partners, and customers. The Nutanix alliances organization supports and executes on Nutanix’s vision to […]

End Users Are People Too says Lakeside Software

Lakeside Software
Companies are finding that the traditional approach of a four-year, one-size-fits-all technology refresh cycle no longer works for today’s tech-charged workforce. For some employees, that cycle is too long and limits their ability to be productive by keeping them from the latest hardware and applications that they’re accustomed to in their personal lives. Other workers are less demanding, and […]

eG Enterprise Logon Simulator for Citrix XenApp and XenDesktop

eG Innovations
Slow logons are most common complaint of Citrix users. When users are not able to log on to their sessions quickly and seamlessly, it leads to frustration and lower productivity. The eG Enterprise Logon Simulator for Citrix XenApp and XenDesktop is a purpose-built synthetic performance monitoring solution that provides complete visibility into the logon performance […]

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