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AWS re:invent 2017 Video: Amazon Connect Delivers Personalized Customer Experiences for You

Amazon Web Services
Join us for an overview and demonstration of Amazon Connect, a self-service, cloud-based contact center based on the same technology used by Amazon customer service associates worldwide to power millions of conversations. The self-service graphical interface in Amazon Connect makes it easy to design contact flows for self and assisted call-handling experiences, manage agents, and […]

Citrix XenMobile – Working through REST API Part 3: Enrollment

Citrix Systems
It has been a while since my two first blog posts in this series, as I have been kept very busy lately. The plan for my third post, is to show how you can customize enrollment into XenMobile to fit your special needs! First things first: Here is my first blog post, showing the technique. […]

VMware Introduces Major Update for Integrated Hybrid Cloud Platform

VMware
VMware Cloud Foundation 2.3 Speeds Time to Deploy Hybrid Cloud by Adding Full Set of Cloud Management Capabilities Platform Now Automates Deployment and Configuration of VMware vRealize Automation, vRealize Operations and vRealize Log Insight for Consistent Operations Across Clouds New Heterogeneous Server Support to Offer Customers Increased Hardware Flexibility [responsivevoice_button buttontext=”Click to Listen”] VMware, Inc. (NYSE: VMW) today unveiled VMware Cloud […]

Citrix: The Anatomy of Citrix Receiver for Windows 4.10

Citrix Systems
The new Receiver for Windows v4.10 houses a lot of new features. Improved DPI support, support for .H265 video encoder mode, improved protocol driver error messages, improvements to advanced preferences, enhanced adaptive transport, improved self-service plugin performance, support for workspace configurations and most importantly a whole new Receiver for Windows at the Microsoft Store. WHOA! That’s […]

Gartner: New Predictions, Vendor and Market Guides

Gartner
Hope everyone had a relaxing holiday. Apologies for being such a slacker on the blogging front. Our team has been pretty inundated with client inquiries and we are busy growing (message me on Twitter or LinkedIn if you know someone that would be great fit for us). But three new research notes came out in […]

Citrix: Cloud & SD-WAN. A Match Made in Heaven?

Citrix Systems
Cloud, cloud, cloud. All I’m hearing at the moment is “cloud, cloud, cloud” and “SD-WAN-this, SD-WAN-that.” It’s reaching fever pitch. They are both technologies that are making a lot of noise in the IT arena and anyone that knows anything about either of them will find it easy to understand why. However, I am not seeing […]

VMware AirWatch Unified Endpoint Management Overview Video

VMware
VMware AirWatch unified endpoint management (UEM) modernizes management and security of mobile, PC and rugged endpoints. The cloud-first solution combines traditional client management requirements with modern enterprise mobility management (EMM) efficiencies, enabling IT to deliver operating system (OS) policies, patches and apps over the air. Instant push technologies and self-service capabilities ensure lower cost management, […]

New Forrester Research – Optimize Mobility Management TCO with Automation

Cisco
Business mobile devices can be a lifeline for increasing your employee productivity – but how do you realize value when the costs of managing enterprise mobility are so high? This was the focus of a new study, released today by Cisco, in which Forrester was commissioned to survey over 300 decision makers who manage mobile […]

Nutanix Back to Basics: Options for the Cloud

Nutanix
For some time, Nutanix has been talking about using an Enterprise Cloud to run a wide range of applications and workloads in IT environments, large and small. Our CEO and co-founder, Dheeraj Pandey, spoke about this topic earlier this year, explaining what made up an Enterprise Cloud and how IT organizations (including Nutanix ourselves as […]

New Veeam Availability Console Now Available

Veeam
Management console for service providers and distributed enterprises brings all-in-one management and visibility for virtual, physical and cloud workloads Makes it easy for over 16,700 Veeam Cloud & Service Provider (VCSP) partners to offer managed services, includingBackup as a Service (BaaS) and Disaster Recovery as a service (DRaaS), to their customers to add even more value […]

Cisco: Crowdsourcing Your Contact Center Agents. Is It Coming?

Cisco
Talk to any customer care or CRM industry vendor today and you’ll probably hear how they are enhancing their offerings with bots. If you’re like many people, your first reaction may be negative. But communicating with a machine may not be as bad as you think. Bots are a trend in customer care due to […]

How Nutanix Marketplace Brings Developers and IT Together

Nutanix
At .NEXT Nice we unveiled new developer-centric services to advance public cloud-like consumption models for enterprises. In this post, we’d like to share our perspective on bringing developers and IT closer – fostering better collaboration and increasing application agility – to produce dramatically better outcomes for the organization. Some of the common objectives that developers […]

APAC Enterprises Deploy Red Hat OpenStack Platform to More Swiftly Scale IT Cloud Infrastructure

Red Hat
Highly scalable open source cloud platform helps to improve reliability, increase operational efficiency and reduce costs Red Hat, Inc. (NYSE: RHT), the world’s leading provider of open-source solutions, today shared that enterprises in APAC countries such as Australia, China, Hong Kong, Korea and Singapore have adopted Red Hat OpenStack Platform, a highly-scalable Infrastructure-as-a-Service (IaaS) solution, […]

Embotics Introduces Enhanced Cloud Governance and Cost Optimization Capabilities

WhatMatrix Community
Embotics vCommander has been updated to version 6.1 and it went straight into the top 3 of our CMP comparison after being evaluated by our CMP team.  vCommander leverages a set of multi-hypervisor virtualization and cloud management capabilities to allow organizations build and implement the framework, DevOps processes, automation, policies, and cloud governance that can result in […]

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