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Home Tag "Self Service"

NAKIVO Helps a Hosting Provider Save €25,000 in Backup Cost

NAKIVO
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Phi Medien Systeme GmbH, a hosting and cloud services provider, headquartered in Jülich, Germany, is using NAKIVO Backup & Replication to back up and near-instantly recover VMware VMs with Flash VM Boot, while also saving €25,000 in backup costs. NAKIVO Inc., a fast-growing software company for protecting virtualized and cloud environments, has announced today that […]

Microsoft: Securing Azure customers from CPU vulnerability

Microsoft
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An industry-wide, hardware-based security vulnerability was disclosed today. Keeping customers secure is always our top priority and we are taking active steps to ensure that no Azure customer is exposed to these vulnerabilities. At the time of this blog post, Microsoft has not received any information to indicate that these vulnerabilities have been used to […]

Gartner Highlights 10 Uses for AI-Powered Smartphones

Gartner
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Analysts Predict 80 Percent of Smartphones Shipped Will Have On-Device AI Capabilities by 2022 Artificial intelligence (AI) features will become a critical product differentiator for smartphone vendors that will help them to acquire new customers while retaining current users, according to Gartner, Inc. As the smartphone market shifts from selling technology products to delivering compelling and personalized experiences, […]

Cisco: 7 Things to Know About AI and Customer Care

Cisco
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Artificial intelligence for customer care is a hot subject. One industry analyst recently shared that, starting a few months ago, more than 75% of the firm’s customer inquiries were to discuss just one topic: Using AI to improve customer care. What are some key insights regarding customer care and AI? 1. AI is a means […]

Automated Data Protection for Virtualized, Mission-Critical Apps

Dell
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As a channel partner, you need ways to help your customers protect their data and also set yourself apart from the competition. That’s what you get with the updated and greatly enhanced Dell EMC Data Protection Suite for Applications. With this solution your customers gain three key, game-changing advantages: performance, automation and self-service. Here are […]

AWS re:invent 2017 Video: Security Change through Feedback

Amazon Web Services
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Like many security teams, Riot has been challenged by new paradigms that came with the move to the cloud. We discuss how our security team has developed a security culture based on feedback and self-service to best thrive in the cloud. We detail how the team assessed the security gaps and challenges in our move […]

AWS re:Invent 2017 Video – User Self-Service and Admin Portals for Amazon WorkSpaces

Amazon Web Services
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You’ve successfully moved your desktops to AWS using Amazon WorkSpaces. Now, you’d like to start automating your operations. In this session, we show you how to use the Amazon WorkSpaces APIs to automate common tasks, such as provisioning and deprovisioning WorkSpaces, building self-service portals to allow your users to perform basic support tasks themselves, and […]

AWS re:invent 2017 Video: Amazon Connect Delivers Personalized Customer Experiences for You

Amazon Web Services
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Join us for an overview and demonstration of Amazon Connect, a self-service, cloud-based contact center based on the same technology used by Amazon customer service associates worldwide to power millions of conversations. The self-service graphical interface in Amazon Connect makes it easy to design contact flows for self and assisted call-handling experiences, manage agents, and […]

Citrix XenMobile – Working through REST API Part 3: Enrollment

Citrix Systems
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It has been a while since my two first blog posts in this series, as I have been kept very busy lately. The plan for my third post, is to show how you can customize enrollment into XenMobile to fit your special needs! First things first: Here is my first blog post, showing the technique. […]

VMware Introduces Major Update for Integrated Hybrid Cloud Platform

VMware
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VMware Cloud Foundation 2.3 Speeds Time to Deploy Hybrid Cloud by Adding Full Set of Cloud Management Capabilities Platform Now Automates Deployment and Configuration of VMware vRealize Automation, vRealize Operations and vRealize Log Insight for Consistent Operations Across Clouds New Heterogeneous Server Support to Offer Customers Increased Hardware Flexibility [responsivevoice_button buttontext=”Click to Listen”] VMware, Inc. (NYSE: VMW) today unveiled VMware Cloud […]

Citrix: The Anatomy of Citrix Receiver for Windows 4.10

Citrix Systems
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The new Receiver for Windows v4.10 houses a lot of new features. Improved DPI support, support for .H265 video encoder mode, improved protocol driver error messages, improvements to advanced preferences, enhanced adaptive transport, improved self-service plugin performance, support for workspace configurations and most importantly a whole new Receiver for Windows at the Microsoft Store. WHOA! That’s […]

Gartner: New Predictions, Vendor and Market Guides

Gartner
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Hope everyone had a relaxing holiday. Apologies for being such a slacker on the blogging front. Our team has been pretty inundated with client inquiries and we are busy growing (message me on Twitter or LinkedIn if you know someone that would be great fit for us). But three new research notes came out in […]

Citrix: Cloud & SD-WAN. A Match Made in Heaven?

Citrix Systems
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Cloud, cloud, cloud. All I’m hearing at the moment is “cloud, cloud, cloud” and “SD-WAN-this, SD-WAN-that.” It’s reaching fever pitch. They are both technologies that are making a lot of noise in the IT arena and anyone that knows anything about either of them will find it easy to understand why. However, I am not seeing […]

VMware AirWatch Unified Endpoint Management Overview Video

VMware
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VMware AirWatch unified endpoint management (UEM) modernizes management and security of mobile, PC and rugged endpoints. The cloud-first solution combines traditional client management requirements with modern enterprise mobility management (EMM) efficiencies, enabling IT to deliver operating system (OS) policies, patches and apps over the air. Instant push technologies and self-service capabilities ensure lower cost management, […]

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