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Building a better help desk: Part 2, secure permission management

ManageEngine
Welcome to the next installment of our Building a better help desk blog series. This time we will be discussing how to improve your permission management. Data security is of utmost importance in every organization. Since security breaches can have a crippling effect on the operation as well as credibility of organizations, enterprises need to pay great […]

IT is all about asking the right business questions

ManageEngine
As Abhijit Varma, partner ITA at KPMG India, ended his presentation, the audience—who hadn’t let their eyes wander from the stage for ten whole minutes—suddenly rose in applause. Abhijit’s presentation, which was nothing short of a roller coaster ride, managed to touch upon everything from Elon Musk to Calvin and Hobbes. Abhijit finished his talk with one final thought for the audience, urging […]

Reduce SLA resolution time using ServiceNow’s integration with Desktop Central

ManageEngine
For many enterprises, IT forms the backbone of business operations. Enterprises need a perfect help desk solution to resolve their tech issues and keep their IT departments efficient. There are a number of help desk solutions available in the market to manage enterprises’ ITSM and ITIL tasks. Enterprises are increasingly employing solutions from vendors like Spiceworks, ServiceNow, […]

Ransomware Basics – Part 4

ManageEngine
A cornerstone of any resistance to malware is user education. Administrators and other IT staff do not fully understand the complexities of computers, as computers make sense and are quite simple. The normal user does not feel this way about a computer, so education on how to behave with regard to attacks is important. Ransomware, […]

Adobe releases patches for eight critical security vulnerabilities

ManageEngine
ManageEngine’s own security and patch expert Mike is back at it again with a report on new vulnerabilities in three different Adobe products. According to Mike, there are two vulnerabilities in Flash Player, four in ColdFusion, and two in RoboHelp. Out of these eight vulnerabilities, five are marked as critical. Although there are no reports of hackers taking […]

Patch Tuesday updates from ManageEngine

ManageEngine
ManageEngine Patch Tuesday Updates This webinar will give you more insights on the patches that are released during this September, Patch Tuesday. ManageEngine Patch Tuesday Updates – September This video is from the fine folks at ManageEngine

A walk-through of Password Manager Pro’s new and improved user interface

ManageEngine
After over 10 years of development, Password Manager Pro has evolved from being a simple password vault tool to a full blown, enterprise class privileged account and access management solution. More than 300,000 IT administrators from over 120 countries use Password Manager Pro daily to manage millions of privileged account passwords. Our most recent update, […]

Cisco: VXLAN Innovations on the Nexus OS: Part 1 of 2

Cisco
Virtual Extensible LAN or VXLAN for short has been around since 2011 as an enabling technology for scaling and securing large cloud data centers. Cisco was one of VXLAN’s lead innovators and proponents and have demonstrated it with a continual stream of new features and functionality. This momentum continues with our announcement of the newest […]

Asset management made easy with ServiceDesk Plus – On-Demand Webinar

ManageEngine
Efficient asset management provides a holistic view of your assets, which helps you inventory your complete asset estate, eliminate waste, and improve efficiency. Having robust asset management within your help desk tool will give your team a unified view of all used and unused assets in your organization, helping you maximize asset utilization. In this […]

Analytics Plus On-Demand Webinar : How to manage change better with advanced analytics?

ManageEngine
Watch this webinar to learn more about how you can: 1. Plan your changes ahead of time, and improve service delivery. 2. Manage emergency changes with ease. 3. Correlate technician workload with volume of incoming change requests. This video is from the fine folks at ManageEngine

Securing your enterprise from cyber attacks – Webinar Series Part 2

ManageEngine
ManageEngine’s two-part webinar series deals with tools and techniques that help secure your organization against cyber threats. This video is from the fine folks at ManageEngine

Securing your enterprise from cyber attacks – Webinar Series Part 1

ManageEngine
ManageEngine’s two-part webinar series deals with tools and techniques that help secure your organization against cyber threats. This video is from the fine folks at ManageEngine

Six reasons why snapshots can’t replace virtual machine backups

ManageEngine
What is a snapshot? A snapshot captures the active configuration, memory, and storage system of a virtual machine. Any change made to VMs after a snapshot is created is written on the snapshot while the actual VM hard disk remains unaltered. Although snapshots might look like an adequate method for VM backups, they have a few major drawbacks. This blog will explain […]

Single sign-on (SSO) for the cloud

ManageEngine
Nearly every organization has some cloud-based application. Of course the common cloud apps include Microsoft Azure, Office 365, G Suite, those from Zoho and Salesforce, and more. As administrators, we want to make our jobs more efficient and we also want to reduce the load on our users whenever possible. Now with ADSelfService Plus, you […]

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