Help Desk Resources

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Home Tag "Help Desk"

Manage performance of Windows Server 2012 with System Center Monitoring Pack

DABCC
John Joyner introduces the System Center Monitoring Pack that allows administrators to get a network-wide view of the health and performance of Windows Server 2012. After you deploy your first Windows Server 2012 computers, you may start using them in high-value, mission-critical roles. If you care about uptime and maintaining good performance of any server or […]

Immidio AppScriber: Enterprise App Store Solutions Brief

VMware
Immidio AppScriber 3 is an enterprise app store for Windows infrastructures that significantly reduces the time consumed by user-initiated application requests. AppScriber embraces and extends the most popular application deployment solutions, such as Microsoft System Center Configuration Manager, Microsoft App-V, Microsoft RemoteApp and Citrix XenApp. Through the AppScriber frontend, users can interactively provision their own applications […]

Immidio Flex+ User Environment Management Solution Brief

VMware
Immidio Flex+ provides end-users with a personalized and dynamic Windows desktop, adapted to their specific situation, based on aspects like role, device and location. With Flex+, Immidio offers an extremely competitive UEM solution, requiring no additional infrastructure investments, and at a fraction of the price of comparable solutions. Increase productivity by delivering a relevant and personalized desktop Immediate […]

AppSense User Virtualization Platform Yields $2.4M Savings in Benefits According to Forrester Consulting

Ivanti
Today, AppSense, the people-centric computing company, highlights thataccording to a report by Forrester Consulting, five major organizations leveraging AppSense’s User Virtualization Platform have each yielded a composite ROI of 284 percent and payback of five months, yielding an average total of $2.4 million in benefits. The purpose of this study, “Total Economic Impact of the […]

Citrix Support White Paper – Secrets of the Citrix Support Ninjas

DABCC
Let’s face it. Citrix technology is pretty complex stuff – and it touches just about every other part of your IT infrastructure. As an administrator, you need to be at the top of your game. Fortunately, you’re never alone when you deploy Citrix. We’ve got a whole ecosystem of support services and free self-support resources […]

Secrets of the Citrix Support Ninjas

Citrix Systems
Let’s face it. Citrix technology is pretty complex stuff – and it touches just about every other part of your IT infrastructure. As an administrator, you need to be at the top of your game. Fortunately, you’re never alone when you deploy Citrix. We’ve got a whole ecosystem of support services and free self-support resources […]

Is an RMM tool the only thing MSPs need for monitoring?

LogicMonitor
If you’re an MSP providing IT services for desktop environments where basic up/down server monitoring will do, an RMM tool is more than adequate. But for MSPs offering fixed-fee monthly service packages, or cloud services, important advantages can be gained by complementing an RMM tool with an advanced performance monitoring solution. Monitoring customers on fixed-fee contracts […]

Logicmonitor Blog “Is an RMM tool the only thing MSPs need for monitoring?”

LogicMonitor
If you’re an MSP providing IT services for desktop environments where basic up/down server monitoring will do, an RMM tool is more than adequate. But for MSPs offering fixed-fee monthly service packages, or cloud services, important advantages can be gained by complementing an RMM tool with an advanced performance monitoring solution. Monitoring customers on fixed-fee contracts […]

Open Your Own Enterprise App Store – UK Webinar

Flexera Software
Register to hear how Flexera Software App Portal can help you create an easy to understand self-service environment for your organization. The helpdesk can become a bottleneck with increasing demands for software and hardware requests This is why IT organizations around the world are opening up enterprise app stores to make it faster, easier and […]

Flexera Webinar: Open Your Own Self-Service Enterprise App Store

Flexera Software
The helpdesk can become a bottleneck with increasing demands for software and hardware requests This is why IT organizations around the world are opening up enterprise app stores to make it faster, easier and more economical for their business users to get the applications they need. The self-service request, approval and delivery process means that […]

Discover! “Performance Assurance for Virtualized Citrix XenApp Infrastructures”

DABCC
Are you virtualizing your Citrix XenApp environment to reduce cost and increase flexibility? Do you experience performance pains? Virtualization platforms like vSphere, Hyper-V, XenServer or RHEV introduce many dynamic inter-dependencies between desktop, application, and infrastructure layers. This complexity makes it much more challenging to manage performance and deliver great user experience – and it adds […]

Immidio Flex+: User Environment Management That Fits

VMware
Immidio Flex+ provides end users with a personalized and dynamic Windows desktop, adapted to their specific situation, based on aspects like role, device and location. With Flex+, Immidio offers an extremely competitive User Environment Management (UEM) solution, requiring no additional infrastructure investments, and at a fraction of the price of comparable solutions. IT benefits: Easy […]

Read “Immidio Flex+: User Environment Management That Fits” Whitepaper

DABCC
Immidio Flex+ provides end users with a personalized and dynamic Windows desktop, adapted to their specific situation, based on aspects like role, device and location. With Flex+, Immidio offers an extremely competitive User Environment Management (UEM) solution, requiring no additional infrastructure investments, and at a fraction of the price of comparable solutions. IT benefits: Easy […]

Application Performance Management Webinar

DABCC
Today’s IT environments are complex and dynamic. Virtualization, cloud, and BYOD create new dependencies that make it more difficult, costly, and time consuming to manage user experience and application performance. The toughest (and most costly) performance problems are the ones where users call the helpdesk and complain that “my application is slow”. IT administrators struggle […]

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