Help Desk Resources

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Home Tag "Help Desk"

New Atlantis Computing VDI Storage Solution Verified as Citrix Ready, Achieves New Price vs. Performance Standard

Atlantis Computing
Atlantis USX Running on Intel® Solid State Drives Delivers 650 IOPS per desktop at $86, Trusted to Enhance Citrix Virtualization Solutions Today at Citrix Synergy, Atlantis Computing, the leading provider of Software-Defined Storage (SDS) Solutions, announced that Atlantis USX has been verified as part of the Citrix Ready® VDI Capacity Program for storage partners. The […]

ThinPrint Personal Printing Verified as Citrix Ready

ThinPrint
Pull printing solution trusted to enhance Citrix networking and virtualization solutions ThinPrint today announced that its pull printing solution app, Personal Printing, has been verified as Citrix Ready®. The Citrix Ready program helps customers identify third-party solutions recommended to enhance virtualization, networking and cloud computing solutions from Citrix Systems, Inc. ThinPrint’s Personal Printing app completed a rigorous […]

May Poll Results: What’s Your Favorite Help Desk Solution?

Devolutions
Last month, we asked you to share your favorite help desk solution. We had some great responses here on our blog, as well as on our social media platforms. Here’s a snapshot of what some of you had to say: From Nik Jones: “I’ve always liked SpiceWorks because of the community, the price (i.e free) […]

Liquidware Labs Showcases Solution Updates at Citrix Synergy 2016

Liquidware
The company will demonstrate innovative new features of Citrix-Ready and Cloud ready desktop solutions at premier industry conference for secure app and data delivery. Liquidware Labs, the leader in desktop transformation solutions, today announced that the company will be demonstrating Citrix Cloud integration and new features in Stratusphere™ UX and ProfileUnity™ with FlexApp™ solutions at […]

IGEL Technology Adds Support for Windows 10 Devices to Unified Management Agent

IGEL Technology
An extension of IGEL’s industry-leading Universal Management Suite (UMS), the software provides secure and centralized management of Microsoft® Windows 10 mobile and desktop workspaces  IGEL Technology, a world leader in the development of powerful workspace management software, software-defined thin clients, and thin and zero client solutions, today announced that the IGEL Unified Management Agent (UMA), […]

Citrix Synergy 2016 Video – SYN150 – Security panel: viewpoints from customers and Citrix CSO & CTO

Citrix Systems
Renowned security expert Dan Kaminsky speaks with Children’s National Health System about the dynamic technology landscape that is presenting new security challenges and the approaches they are taking to address emerging business needs while meeting data privacy, compliance and risk management priorities. Citrix CSO Stan Black and Citrix CTO Christian Reilly will share insights for […]

8 KPIs that every IT help desk needs to know: Introduction

ManageEngine
People often say “what gets measured gets improved,” but they rarely say what, exactly, should be measured. With  the recent developments in the reporting capabilities of T help desk software, hundreds of KPIs and metrics can  be measured and monitored. But that doesn’t mean  you should measure them all. Only the KPIs and metrics that are […]

Talk ITSM: Free Helpdesk Training – Video

ManageEngine
Watch Arun, our product expert, go through the five basic configurations to quickly start using ServiceDesk Plus. He discusses configuring basic organizational structure, adding and classifying users, creating email based tickets automatically, getting introduced to incident management and related automations, and measuring key performance indicators. Learn more, visit http://www.manageengine.com 

VMware: Enterprise App Best Practices for Android Available Today

VMware
Enterprise application developers now have an easier way to build Android mobile apps for work. New AppConfig Community enterprise app best practices to develop mobile apps for the Android operating system (OS) are available today. Get Best Practices for Enterprise-Ready Android Apps Now Go to appconfig.org to get the Android developer best practices for common enterprise use cases, including: App […]

AppSense Speeds Windows 10 Migrations and Endpoint File Sync with New DataNow 4.0

Ivanti
DataNow 4.0 Delivers File Sync and Migration for On-Premises File Storage with Complete End-to-End Encryption, Zero-Disruption Sync of Outlook PST Files, and Centralized Management AppSense, the leading provider of User Environment Management solutions for the secure endpoint, today announced the release of DataNow 4.0, a new version of the company’s secure file sync and migration […]

May Poll: What’s Your Favorite Help Desk Solution?

Devolutions
May is here, which means that in our part of the world the days are getting longer, the sun is shining more, there’s no need to keep a snow brush and ice scraper in the car (hopefully!), and of course: it’s poll time! This month, we’d like you to tell us about your favourite help […]

Why I’m So Excited to Join FSLogix

FSLogix
If you follow me on twitter you can see that I call myself an efficiency junkie. I’m always looking for the most efficient way to address something  and I am addicted to this feeling. This goes for my private life as well as my work life. In fact, I strongly feel it is even more […]

Monitoring Active Directory With Derek Melber – On-Demand Webinar

ManageEngine
This workshop explains about the help desk delegation and workflow features of ADManager Plus. It tells how to create role-based/ OU-specific help desk technician profiles, and how to configure a multi-level workflow to approve and execute various AD tasks. It also teaches how to enforce attribute-level restrictions for a secure AD environment. Learn more at https://www.manageengine.com/ via ManageEngine

OU Role based AD delegation and ‘help desk business workflow’ for AD operations – Video

ManageEngine
This workshop explains about the help desk delegation and workflow features of ADManager Plus. It tells how to create role-based/ OU-specific help desk technician profiles, and how to configure a multi-level workflow to approve and execute various AD tasks. It also teaches how to enforce attribute-level restrictions for a secure AD environment. Learn more at https://www.manageengine.com/ via ManageEngine

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