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User Story: Advance Warning Prevents Application Outage Before 40,000 Users are Impacted

Goliath Technologies
“Last week the Logon Simulator caught a companywide issue with our XenApp environment. Our team was informed that one of the main applications that 40,000 users use on a daily basis was not available as an option. With the alert from Goliath, we were able to work on the issue before any users reported the problem […]

Advance Warning Prevents App Outage Before 40k Users Impacted

Goliath Technologies
“Last week the Logon Simulator caught a companywide issue with our XenApp environment. Our team was informed that one of the main applications that 40,000 users use on a daily basis was not available as an option. With the alert from Goliath, we were able to work on the issue before any users reported the problem […]

Goliath EventLog Management Resolves Remote EUE Issues with VMware, Citrix XenDesktop & XenApp

Goliath Technologies
Citrix Administrator – “Thanks to Goliath Performance Monitor, and its EventLog Management, we were able to isolate the root cause of an issue that was random but persistent, causing downtime for our developers in India. It was painful to get calls almost daily. Without Goliath’s deep Citrix analytics, we may have never permanently resolved the […]

UHS Troubleshoots EUE Issues At Their Hospitals

Goliath Technologies
“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines the ability to preemptively alert us if clinicians will have difficulty when attempting to access Citrix & Cerner. This provides us with an early warning system that is better than real […]

SLMPD Selects Goliath + Citrix Enterprise vs Platinum

Goliath Technologies
“We selected Citrix Enterprise & Goliath instead of Citrix Platinum because Goliath gives us far superior monitoring and management capabilities than the utilities included with Platinum. Goliath and Citrix Enterprise together were much more affordable than Citrix Platinum, and after we evaluated the functionality of Goliath, the decision was a no- brainer” – Tom Westbrook, Manager IT Operations […]

How a Health Care System Uses the Event Log Report to Find the Root Cause of MEDITECH and Business Application Failures

Goliath Technologies
The Organization: Health Care System The Organization’s Infrastructure: Citrix XenApp 7.5, VMware, and MEDITECH The Organization’s Monitoring Products: Goliath Performance Monitor and Logon Simulator The Business Challenge: End users complaining about application performance A major healthcare organization faced chronic complaints from end users regarding the performance and responsiveness related to applications delivered by Citrix XenApp […]

How UHS Troubleshoots End User Experience Issues Across 33 Acute Care Facilities

Goliath Technologies
“My experience with Goliath Technologies goes back several years from my time at UHS. They have the only solution of this kind that combines the ability to preemptively alert us if clinicians will have difficulty when attempting to access Citrix & Cerner. This provides us with an early warning system that is better than real […]

How the Citrix End User Activity Report is Used to Audit User Activity

Goliath Technologies
The Organization: US Government Department The Organization’s Infrastructure: Citrix XenApp 6.5, Citrix XenDesktop 7.6 & VMware Their Products: Goliath Performance Monitor and Goliath for NetScaler The Business Challenge: Measuring Citrix XenApp & XenDesktop Usage for Remote Users   A major government agency enacted a new policy allowing employees to work from home using Citrix during […]

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