Cloud Management Resources

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Get the power of 360° ITSM with ServiceDesk Plus

ManageEngine
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Trusted by over 100,000 help desks worldwide, ServiceDesk Plus is the only ITIL-ready help desk software that lets you manage your support tickets, IT networks, desktops, mobile devices, and Active Directory (AD), all from within a single console. With a 360 degree view from your command center, you can monitor and control your entire IT. […]

6 IT help desk lessons from the casinos of Vegas – On-Demand Webinar

ManageEngine
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ITSM can be a game of chances, and isn’t always a sure bet. Anything can fall through the cracks leading to disasters. So what better place to learn about ITSM than the casinos. Come have some fun at this free webinar where you’ll learn about ITSM through clever casino analogies. We’ll teach you how some […]

Hume Rural Health Alliance uses AdManager Plus to increase their IT teams productivity

ManageEngine
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Luke Maskell, service delivery manager at Hume Rural Health Alliance shares his experience with ManageEngine AdManager Plus and how it helped his team increase productivity and best practices in new user provisioning in their organization. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for […]

Configurations, USB, Agent and Server Mgmt Training

ManageEngine
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This training video will help to deploy configurations more effectively in your network. With over 25 pre-defined configurations for users and computers and 65+ templates for commonly used configurations across enterprises, administrators will be able to standardize the system and application configurations to give users a uniform experience across the organization. Learn more at https://www.manageengine.com/ About ManageEngine […]

How to manage your on-call technicians and their work shifts efficiently – AlarmsOne On-Demand Webinar

ManageEngine
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In this webinar you’ll learn how to decide your on-call staff by defining work shifts with weekly, monthly, or custom shift rotations. You’ll also learn how to easily override a user’s shift with another, if that on-call user is unavailable to respond to alerts. Learn more at https://www.manageengine.com/alarmsone/ About ManageEngine ManageEngine delivers the real-time IT management tools […]

How analyzing data patterns can improve IT service delivery – On-Demand Webinar

ManageEngine
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Watch this webinar to know how to use Analytics Plus to- 1. Identify data patterns using visual analysis to spot trends easily. 2. Correlate data from multiple sources and get unified visibility into your IT. 3. Create live dashboards to make continuous improvements in ITSM processes. This video is from the fine folks at ManageEngine

GPO-based vs. fine-grained policies

ManageEngine
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Microsoft has two solutions for deploying the requirements for Active Directory domain users passwords. The requirements, referred to as the password policy, can be deployed through Group Policy Objects (GPOs) or through Active Directory objects called fine grained password policies (FGPPs). Both solutions have the same list of constraints, such as minimum password length and […]

How to reduce IT alert noise and ward off alert fatigue – AlarmsOne Webinar

ManageEngine
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In this webinar you’ll learn how to curb IT alert noise and get notifications only for those events that require a response. Visit AlarmsOne’s website: https://www.manageengine.com/alarmsone/ Find more webinars: https://www.manageengine.com/alarmsone/webinars.html This video is from the fine folks at ManageEngine

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