Kent Corser, director of technical support at Blue Valley School District, explains how moving to a cloud-based help desk has helped his team focus on customer service rather than infrastructure support. By creating web forms and adding solutions in ServiceDesk Plus, his team is receiving more detailed tickets than ever before and empowering end users […]
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Home Tag "Cloud Management"
As a flight instructor, I always advise my students to avoid the cumulonimbus cloud, which is associated with thunderstorms that create unpredictable conditions and make flying difficult and dangerous. Throughout a 100 years of aviation history, flying in or near this type of weather often makes headlines in the news; with some instances worse than […]
Red Hat CloudForms 4.5 natively uses Ansible Playbooks to simplify service and policy definition as well as service lifecycle management. Red Hat, Inc. (NYSE: RHT), the world’s leading provider of open source solutions, today announced a new, Ansible automation-centric approach to multi-cloud management with Red Hat CloudForms 4.5. As enterprise IT platforms are transformed into […]
Red Hat integrates Ansible automation into management solutions and shares plans for Ansible integration across product portfolio Red Hat, Inc. (NYSE: RHT), the world’s leading provider of open source solutions, today announced its vision for the automated enterprise powered by Ansible, the leading simple, powerful, and agentless open source IT automation framework. By bringing native […]
>We’ve shared other resources with you before that discuss what network virtualization is and the essential of micro-segmentation. Today, we’re taking a look at provisioning virtual networks.According to our free whitepaper Network Virtualization Makes Your Life Easier: Virtual networks can be provisioned using a cloud management platform (CMP) that requests virtual network and security services for corresponding […]
Overcome obstacles to speed application delivery and ensure quality of services. Learn how the combination of VMware vRealize Suite (cloud management platform) and VMware NSX (network virtualization) help drive agility and greater efficiencies in IT service delivery. This video is from the fine folks at VMware NSX.
Many of you may have seen the recent announcement on VMware acquiring Wavefront, a Palo Alto-based cloud analytics firm. You can learn the initial details about the acquisition from the blog article written by Ajay Singh, the General Manager and SVP of the VMware Cloud Management Business Unit. Now, I am glad to share with you […]
Trusted by over 100,000 help desks worldwide, ServiceDesk Plus is the only ITIL® -ready help desk software that lets you manage your support tickets, IT networks, desktops, mobile devices, and Active Directory (AD), all from a single console. With a 360 degree view from your command center, you can monitor and control your entire IT […]
When Revera, a New Zealand-based IT Infrastructure and Platform Services company, needed to supply cloud IT services to government agencies they turned to VMware. With the aid of VMware’s vCloud Director cloud management platform, Revera deployed its IT solution a year earlier than originally planned. The deployment was a smashing success and helped skyrocket the […]
Hybrid networks, the answer to the cloud debate, are the network infrastructures of the future. Organizations facing challenges while migrating to these are looking for solutions. ManageEngine offers solutions for both traditional on-premises as well as public and private cloud-based services. Monitor and manage your modern hybrid network with ManageEngine’s OpManager and Site24x7. Learn more […]