Cloud Management Resources

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Home Tag "Cloud Management"

MEUGNZ: ServiceDesk Plus Change Management Workshop

ManageEngine
ManageEngine User Group New Zealand (www.meugnz.org.nz) is the worlds first user group created “by ManageEngine users for ManageEngine users in New Zealand”. In this presentation Kumar Ramki and David Hendriksen takes you through the change management module of ManageEngine Service Desk Plus (www.servicedeskplus.com). Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that […]

MEUGNZ: Leading ITSM in a time of change by Rebecca Wilson

ManageEngine
ManageEngine User Group New Zealand (www.meugnz.org.nz) is the worlds first user group created by ManageEngine users for ManageEngine users. In this video, Rebecca Wilson, head of IT service management at New Zealand’s Inland Revenue talks about how to lead teams during times of change. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools […]

MEUGNZ: How ManageEngine solutions help HHL Group manage their IT infrastructure

ManageEngine
ManageEngine User Group New Zealand (www.meugnz.org.nz) is the worlds first user group created by ManageEngine users for ManageEngine users. In this video, Rhian Nicholls from HealthCare of New Zealand Holdings Group (HHL) talks about how ManageEngine solutions helps HHL manage their IT. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower […]

VMware: Complete Network Visibility with vRealize Network Insight

VMware
Looking for complete network visibility that includes both virtual and physical networking?  VMware has just released new feature demonstration videos for vRealize Network Insight.  In this first video the use case is based on optimization of network performance.  This includes both virtual and physical networks with 360 degree visibility. Complete Network VisibilityThis video focuses on […]

MEUGNZ: Shane Booker from Xcrania talks about his experience with ServiceDesk Plus

ManageEngine
ManageEngine User Group New Zealand (www.meugnz.org.nz) is the worlds first user group created by ManageEngine users for ManageEngine users. In this video, Shane Booker, ICT Infrastructure Team Lead at Xcrania, shares his experience in using ServiceDesk Plus as Xcrania’s help desk solution for change management and problem management. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the […]

MEUGNZ: Richard Fisk talks about his experience with ServiceDesk Plus On-Demand

ManageEngine
ManageEngine User Group New Zealand (www.meugnz.org.nz) is the worlds first user group created by ManageEngine users for ManageEngine users. In this video, Richard Fisk from Ultrafast Fibre talks about his wonderful experience with ServiceDesk Plus On-Demand. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs […]

8 KPIs that every IT help desk needs to know – KPI 4: Ticket volume trends

ManageEngine
In an earlier blog post, I introduced the eight KPIs that are critical to every IT help desk. These KPIs help meet basic IT help desk objectives such as business continuity, organizational productivity, and delivery of services on time and within budget. The previous blog post discussed about one of the most important KPIs, infrastructure […]

Hybrid Cloud Management with Turbonomic

Turbonomic
Learn how Turbonomic helps you identify What, When, and Where to run workloads on your Hybrid Cloud to maximize efficiency and application performance. Turbonomic enables any workload to run on any infrastructure, anywhere, anytime. Learn more at: https://turbonomic.com/

Looking beyond Windows – Part 1: Syslog management

ManageEngine
Network security management is about more than just your Windows machines. You probably already know that. But did you know that when it comes to combating security breaches, you need to trace network intrusions at the peripheral device level? This includes firewalls, routers, switches, and IDS/IPS—the whole crew. And when it comes to servers, Linux/Unix […]

How to configure field and form rules for a request in ServiceDesk Plus

ManageEngine
Watch this video and learn how to customize the fields and forms of requests in ServiceDesk Plus. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for real-time services and support. Worldwide, established and emerging enterprises – including more than 60 percent of the Fortune […]

Ensuring users can reset their passwords and unlock their accounts remotely

ManageEngine
Ensuring users can reset their passwords and unlock their accounts remotely As many of you know, our ADSelfService Plus product allows employees to reset their forgotten passwords and to unlock their own user accounts. These features are wildly popular as organizations know that their employees are familiar with these actions with their Internet-based accounts. So, […]

Desktop Central free training patch management – Video

ManageEngine
Desktop Central free training patch management. Learn more at https://www.manageengine.com/desktop-central/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for real-time services and support. Worldwide, established and emerging enterprises – including more than 60 percent of the Fortune 500 – rely on ManageEngine products to ensure the optimal performance […]

How to configure service request workflow in two simple steps

ManageEngine
Watch the video and learn to configure the service request workflow in two simple steps: 1. Assign the Service Request approval privilege to a user/ a technician; 2. Configure the Service Request approval mechanism within a request. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational […]

Talk ITSM: Start your ITSM journey | September

ManageEngine
Start your ITSM journey with this video and learn about setting up your IT help desk with quick configurations, organizing and classifying users, streamline incident, problem and change management, configuring your service offering and delivery mechanism with service catalog. Learn more at https://www.manageengine.com/ About ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to […]

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