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Citrix Receiver Diagnostic tool for troubleshooting Citrix Receiver for Windows SSON – Video

Citrix Systems
This video shows how to troubleshoot the Citrix Receiver for Windows – Single Sign On functionality using the Receiver diagnostic tool and how to analyse the results using Citrix insight services. Citrix Receiver diagnostic tool: http://support.citrix.com/article/CTX141751 SSON Configuration article: http://support.citrix.com/article/CTX133982 Citrix insight services: https://cis.citrix.com/

Citrix Call Home Technology Preview

DABCC
Citrix introduced the Call Home (v1) technology in the XenApp 7.6.300 VDA in Sep 2015 to collect a core set of diagnostic data for troubleshooting. This version required manual interaction to upload information to the Citrix Insight Services. Manually interacting with each VDA does not scale for large deployments and forces administrators to develop their own strategies to trigger uploads. This Tech Preview release […]

Citrix Call Home Technology Preview

Citrix Systems
This version required manual interaction to upload information to the Citrix Insight Services. Manually interacting with each VDA does not scale for large deployments and forces administrators to develop their own strategies to trigger uploads. This Tech Preview release offers automated scheduled uploads to alleviate this pain-point. To try this Tech Preview, upgrade your Call Home v1 on the XenApp 7.6.300 or XenApp […]

Citrix: Enterprise Software Cloudification

Citrix Systems
More and more, software functions traditionally executed by the client are now pushed to the server and, moreover, to the Cloud. One such example is media transformation, like when YouTube allows users to upload a video in one of the several formats, transforms and then serves it in number of formats and resolutions for all common video […]

Citrix: Say “Happy New Year” with NetScaler Device Packages with Cisco ACI

Citrix Systems
Citrix was one of the first vendors to collaborate with Cisco on ACI integrations. It’s been exciting to work with many of the customers considering these new technologies, and through this experience we’ve actually learned quite a bit to simplify initial deployments and POCs. As many customers are busy closing out the year, and beginning […]

Citrix: A “Thumbs Up” from Citrix Insight Services!

Citrix Systems
One of the best features in the Citrix Insight Services (CIS) is the Analysis Results Report prepared as part of our Health Check Summary (Diagnostic Report). In a recent blog post, my colleague–Mathew Varghese–explained the advantages of self-diagnosing problems using CIS. I also wanted to highlight another interesting point of the Analysis Results Report: The power […]

Citrix Call Home feature in the XenApp and XenDesktop 7.6 FP3

DABCC
If you read the “what’s new in XenApp and XenDesktop 7.6 FP3” documentation you may be wondering “what is this new ‘Call Home’ feature?” Call Home is a familiar term for networking products like NetScaler, but it may be a foreign term for a XenApp and XenDesktop administrators. The goal of Citrix Call Home is […]

Citrix: Self-Diagnose Your NetScaler Problems!

DABCC
Citrix Insight Services provides you with an intuitive and robust way to diagnose problems — all by yourself — without having to call tech support. All you need are your My Citrix credentials. As a part of the self-diagnosis, CIS provides you with some key reports. These include: Health Check Summary: This comprehensive report lists […]

E2EVC 2015 Lisbon Day 2

DABCC
On the 14th November 2015 the second day of E2EVC Lisbon took place. It’s bit like the show must go on after the tragedy in Paris last night. My day 2 experiences can be found in this blog. The day started with a session by Ingmar Verheij about the Internet of Things which about connecting […]

Self-Diagnose Your XenApp/XenDesktop Problems!

DABCC
Citrix Insight Services provides you with an intuitive and robust way to diagnose problems — all by yourself — without having to call tech support. All you need are your My Citrix credentials. As a part of your self-diagnosis, CIS provides users with some key reports. These include: Health Check Summary: This comprehensive report that […]

How to collect Citrix NetScaler Insight Center Data for CIS – Video

Citrix Systems
Allen Furmanski demonstrates how to collect diagnostic data from a NetScaler Insight Center appliance and upload to Citrix Insight Services for analysis. Learn more at http://www.citrix.com/netscaler

NetScaler 11 Direct Diagnostic Upload to Citrix Insight Services – Video

Citrix Systems
Allen Furmanski demonstrates how to generate a diagnostic data bundle on a NetScaler 11 appliance and then do a direct upload to Citrix Insight Services for analysis. Learn more at http://www.citrix.com/netscaler

NEW! Citrix Receiver Diagnostics Tool v1.1

Citrix Systems
We are happy to announce the availability of a new version of Receiver Diagnostics Tool which adds support for Citrix Receiver for Windows 4.3. The new version of the tool now automates the collection of always-on and install logs for Receiver 4.3 as well. Receiver Diagnostics Tool v1.1 is now available for download from Citrix KB article CTX141751. […]

NetScaler Troubleshooting with Citrix Insight Services

Citrix Systems
Do you use Citrix Insight Services?  Citrix has developed tools and online analysis capabilities to help you collect environment information, analyze that information and receive tailored recommendations based on your Citrix environment and configuration. The tools are focused on a single mission–data collection–and their impact to your environment is minimal in terms of disk space, […]

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