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Solving Slow Citrix XenApp & XenDesktop with the Logon Duration Report

Solving Slow Citrix XenApp & XenDesktop with the Logon Duration Report
In this post, Heather shares a story about how she helped a new customer use Goliath’s Logon Duration Report to solve end user experience issues related to slow Citrix XenApp and XenDesktop logons.

While on a training call with a new customer this week, he was telling me about the complaints he receives from some Citrix XenApp and XenDesktop end users:

“Every morning it takes me forever to get logged on,” or the ever present, “My internet is fine, it’s Citrix.”

While these types of comments are heard in any organization delivering Citrix virtual desktop infrastructure, the ability to actually provide objective evidence that the root cause of an issue isn’t derived from Citrix can be a major challenge, to say the least.

Running the Historical Logon Duration Reports

I thought to myself What good timing! because part of today’s training and implementation is using the reporting capability in Goliath Performance Monitor for Citrix XenApp and XenDesktop to troubleshoot…

Read the entire article here, Solving Slow Citrix XenApp & XenDesktop with the Logon Duration Report
via the fine folks at Goliath Technologies

Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

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