Home Data Center ServiceDesk Plus offers the analytics and efficiency The Institutes needs

ServiceDesk Plus offers the analytics and efficiency The Institutes needs

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Like any service desk supervisor, Lisa Golson at insurance education organization The Institutes needed a way to organize her hardware and software tickets and give end users a platform to quickly report their issues. Lisa has found all that and more with ServiceDesk Plus. Aside from complete ticket management features, ServiceDesk Plus also offers detailed analytics so Lisa can easily identify major problems and evaluate her company’s support staff needs.

Learn more about ManageEngine’s IT management tools at www.manageengine.com.

This video is from the fine folks at ManageEngine

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ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for real-time services and support. Worldwide, established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, India, Singapore, Japan and China.

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