1. Home
  2. Applications
  3. Selecting a Citrix Monitoring Vendor? After doing that often over the last 15 years I Developed These “Litmus Test” Questions To Help

Selecting a Citrix Monitoring Vendor? After doing that often over the last 15 years I Developed These “Litmus Test” Questions To Help

0
0

If you have a Citrix environment there will come a time when you have to troubleshoot an issue or two– an obvious understatement. As an IT Administrator and Consultant I often found my monitoring solution would give me performance metrics but wouldn’t help me troubleshoot the root cause of a performance issue because they just didn’t get enough detail and couldn’t deliver it in a way that allowed me to avoid an issue or objectively prove root cause. Frustrated, I thought of all the missing data, blind spots and failure points and developed a series of 26 questions that would determine, before I purchased a solution, if the vendor could get the specific details and render them in such a way that I would be able to isolate root cause and resolve the issues I had experienced. In other words, IF the vendor WOULD be able to troubleshoot an issue when the time came.

Every monitoring vendor says that they can monitor everything—HDX, Logon Process, End User Experience—but the devil is in the details, and there are a lot of details. So, I tell the vendor to put aside the marketing feature presentation and just tell me if they can do the following 26 things. It is in a Yes/No answer form because I want problems avoided or fixed. No credit for “partial” SLA’s in IT.

Vendor Scorecard: Citrix Troubleshooting XenApp 6.5 – XenDesktop 7.x

Learn more and download question here!

Categories:
Goliath Technologies Goliath Technologies is the only end to end monitoring, troubleshooting, and remediation solution for Citrix that is truly proactive. There isn’t another product that provides the deep metrics and analysis necessary for organizations to get ahead of issues in the three key areas that most often cause pain for end users: logon initiation, logon duration and session performance. Goliath’s one product combines the ability to simulate logons, drill down into the 33 stages of the logon process, isolate each of the HDX/ICA channels by user, and alert in real time if a performance threshold is breached. This, coupled with historical reports and trending analysis makes the product critical to an IT organization responsible for delivering a seamless end user experience.

Featured Resources:

Related Articles:

| LATEST FEATURED RESOURCES

White Papers

‘All You Need to Know About Microsoft Windows Nano Server’ Veeam White Paper

Now updated for Windows Server 2016 GA release! You probably heard about Windows Nano Server already … but what is it exactly, and how do you get started with it? What value will it bring to your environment? Nano Server is a headless, 64-bit only deployment option for Windows Server 2016. Microsoft created this component specifically with […]

Downloads

Download Commvault VM Backup and Recovery: end-to-end VM backup, recovery and cloud management

Commvault’s ability to provide end-to-end VM backup, recovery and cloud management creates a significantly better way to build, protect and optimize VMs throughout their lifecycle. Our best-in-class software for VM backup, recovery and cloud management delivers a number of significant benefits, including: VM recovery with live recovery options; backup to and in the cloud; custom-fit […]

On-Demand Webinars

Architecting for today’s desktop environments – FSLogix On-Demand Webinar

October 19, 2017 Webinar with David Young, Solutions Architect and Product Champion, and Brandon Lee, Solutions Marketer. Video Recording of a live demo of FSLogix and an overview of the latest release of FSLogix Apps featuring Roaming XenApp Email Search and OneDrive App along with Skype for Business Global Address List and Device Based Licensing. […]

Latest Videos

Current State of EUC – E2EVC Video

Session from @E2EVC 2017 Orlando. For event information please visit www.e2evc.com/home. For slides, additional info etc please contact the presenter directly on Twitter. For best video and sound quality do visit the event! This video is from the fine folks at E2EVC Conference

Views All IT News on DABCC.com
Views All IT Videos on DABCC.com
Win a Tesla P100D

Visit Our Sponsors