SaaS-A-Frass to SaaS-A-Faction; Ivanti a Better Cloud ITSM
Can I just point out that you have never had the image of Yosemite Sam and Mick Jagger sitting on a cloud until now? Try to erase that image from your mind.
While Sam and Mick are a very random and unlikely pair, cloud and ITSM are not.
Cloud-based ITSM is not a rage anymore, it’s the norm.
Cloud-based ITSM solutions just make sense. A CIO wants to engage on a digital strategy that focuses unique and high-value resources on driving business solutions that are core to the business operation.
IT operation functions—while absolutely critical—are commoditized and readily available through suppliers and vendors. Best practice schemes like ITIL, COBIT, IT4IT, and other reference models have driven a consistent set of functionality within the ITSM and IT operations market.
Except under rare security or regulatory scenarios, it makes no sense for an organization to own the risk and maintenance of the ITSM infrastructure. Cloud-based ITSM can be spun up quickly, give the organization a starting point, and allow them to excuse, learn, improve, repeat. Thus more and more RFP’s (requests for proposals) and Tenders (what non-US companies call an RFP) for ITSM software and solutions are starting a cloud-based ITSM as a requirement.
Read the entire article here, SaaS-A-Frass to SaaS-A-Faction; Ivanti a Better Cloud ITSM – Ivanti Blog
via the fine folks at Ivanti.