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Printer Drivers Installation and Troubleshooting Guide

Printer Drivers Installation and Troubleshooting Guide

In this printer drivers installation and troubleshooting guide, I cover various unattended installation methods and common errors (including solutions). This article is not only relevant to Citrix XenApp/XenDesktop, but applies to regular client installations as well.

This article deals with the installation and troubleshooting of printer drivers and does not cover topics such as printing pathways, the Citrix Universal Print Driver and Server, printing isolation or printing formats such as EMF and XPS. The installation of printer drivers, especially unattended, can be a daunting task. First of all, there are various installation methods to choose from. Secondly, all sorts of problems may arise, the solution of which is not always straightforward. I hope that this article may be of some help to you. Let me give you a quick overview of the contents:

  • Printer driver source files
    • The INF File
    • The CAT file
  • Default printer drivers included in Windows
    • Adding printer drivers to the Windows driver store
    • Source file location of installed printer drivers
  • Unattended printer driver installation
    • Method 1: using PRNDRVR.vbs
    • Method 2: using RUNDLL32.exe
    • Method 3: using PowerShell and WMI
    • Method 4: using PowerShell and cmdlet
    • Method 5: using the vendor’s installer
  • Unattended printer driver uninstallation
  • Common installation problems and solutions
    • Unsigned printer drivers
      • Disable integrity checks (bcdedit.exe)
      • Sign the catalog file (SelfCert.exe, SignTool.exe)
    • Untrusted printer drivers
      • Update certificate store using Group Policy
      • Update certificate store using PowerShell and .Net
      • Update certificate store using PowerShell and cmdlet
      • Update certificate store using CertMgr.exe
    • INF hash is not present in the catalog. Driver package appears to be tampered

Read the entire article here: Printer Drivers Installation and Troubleshooting Guide

Via Dennis Span at dennisspan.com

Dennis Span Dennis Span is an IT professional working for a large insurance company in Vienna, Austria. Born and raised in the Netherlands, he moved to Austria in 2004. He has more than 15 years of experience working with virtualization and server based computing technologies in large enterprise environments with a special focus on Citrix and automation. Dennis shares his knowledge on his own personal blog, Dennisspan.com, and MyCUGC. He is also active on Twitter (@dennisspan) and occasionally presents on international events. He speaks and writes Dutch, English, German, Slovak and Spanish. Dennis has a Bachelor of Economics (BEc.) and a Bachelor of Science in Engineering Management (BSc.). He also has multiple Citrix certifications such as CCE-V, CCIA, CCEA and more. In 2017, Dennis became a Citrix Technology Advocate (CTA).

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