Home Applications PremiTech Announces SaaS-Based System Management Solution to Monitor Applications and Windows Vista Performance Across the Enterprise

PremiTech Announces SaaS-Based System Management Solution to Monitor Applications and Windows Vista Performance Across the Enterprise


Outsourced transaction monitoring solution tracks actual transactions of all users and all systems including detailed activity reports of Vista Performance


COPENHAGEN, Denmark, Aug. 23 – PremiTech, maker of the award-winning Performance Guard(R) platform which delivers systems management from the end user perspective, today announced the immediate availability of Performance Guard version 5.1. The new offering includes granular web and client/server application transaction monitoring as well as new support for Microsoft Windows Vista(TM) and Windows XP 64-bit editions under its software- as-a-service (SaaS) model.


This actual performance information allows an organization’s helpdesk and IT departments to provide proactive service before problems occur, and to quickly determine the root cause of a problem when it does occur.


Industry-breaking real transaction monitoring by all real users all the time


In most complex IT operations, traditional server-side systems management solutions are well-suited to manage specific data center resources. However, PremiTech’s Performance Guard solution is the only solution of its kind to deliver real-time data on IT system performance based on an end-point perspective (PCs and other devices connected to the network) – also including proactive assessment for new operating systems such as Vista. The new release of Performance Guard extends traditional systems by monitoring the actual web or client/server application transactions, or groups of transactions, as they are performed by all real users of all applications all the time. This enables IT staff to see how all systems work for all users, not just a select set of systems and transactions that was configured in advance. The latest release also includes enhancements in how you setup and monitor Citrix user login transactions and the grouping of such users and servers.


“It is the first time in the IT management industry that a solution is able to monitor transactions at the point they are performed by the end users. With the depth and breath of both client/server and web applications we now cover, we are able to offer a new benchmark for how enterprises do application monitoring,” said Kim Wiencken, Chairman of PremiTech. “We offer this under our new SaaS model that initiates with a flat fixed fee for the first month. This is a testament to both the speed and ease with which we can implement this solution at a new customer,” added Wiencken.


Easy migration to Windows Vista and Windows XP x64 bit edition under the new Software-as-a-Service model


The same release also includes new support for the new Microsoft Windows Vista and Windows XP 64-bit edition under the SaaS model. This enables customers to implement Performance Guard to monitor all the existing end user devices over a period of time and get actual performance information to plan a smooth Vista or x64 migration – all within a one-month window. This prevents unnecessary investments in new hardware and software until needed. In cases where customers would like to keep a close eye on the performance of migrated resources, the service is simply extended monthly as long as the customer deems it beneficial.


Enhanced Citrix Monitoring

PremiTech continues to enhance functionality on the broad platform in addition to specific functionality. In the 5.1 release, emphasis is placed on monitoring Citrix users more efficiently. This includes much faster and detailed Citrix login monitoring as well as advanced grouping of Citrix servers into manual or Citrix server-farm groups.



Performance Guard 5.1 is available now. For more information on the new solution, please visit to register for an in-person briefing or send an email to lnielsen@premitech.com


About PremiTech

PremiTech is a market leader in systems management software from the end user perspective. Available through an outsourced or on-premise software model, PremiTech’s Performance Guard(R) is the only solution of its kind to deliver real-time data on IT system performance. It enables an organization’s help-desk and IT departments deliver proactive service before problems occur, and quickly determine the root cause of a problem when one does occur. In addition to these immediate benefits, Performance Guard delivers the information foundation for end-to-end performance documentation and tuning as well as real-time capacity planning across servers, networks and end user devices. Performance Guard is installed at more than 2,000 organizations across 100-plus countries, including HSBC, GE, CIBC, eTrade, AIG and Dong. PremiTech’s strategic partners include Microsoft, VMWare, CA, HP, BMC, Gotham, DynTek and others. In 2006, PremiTech was named to the Red Herring 100 Top Private Companies list, was designated a Deloitte Technology Fast 50 company, and also received the InfoWorld 2007 Technology of the Year Award. To learn more, visit .



Lars Nielsen of PremiTech, lnielsen@premitech.com,
+45-21-26-81-98 (Cell), +1-408-426-8111


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