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October Poll: What’s the Worst or Dumbest – Support Ticket You’ve Ever Received? 

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October is here, which means it’s time to wake up Billy Joe because, alas, September has ended (that’s for all you Green Day fans!).

Of course, October means many other things. In our part of the world, it’s the dawn of cold and flu season, and a lot of people seem surgically attached to their Pumpkin Spiced Lattes. And who isn’t looking forward to slipping on a humiliating Halloween costume and getting free candy? Good times!

But we haven’t even mentioned the best thing about October: it’s time for the October poll! You’re going to really like this one…

Here we go: as an IT professional, we know that you take the “professional” part very seriously. But you’re also a human being, and there are times when you get a support ticket that makes you roll your eyes and think: WHAT THE **BLEEP** IS GOING ON HERE?!?

And so this month, we’d love for you to share your worst – or just plain dumbest – support ticket story.

Read the entire article here, October Poll: What’s the Worst or Dumbest – Support Ticket You’ve Ever Received? 

via Devolutions, the Remote Desktop Manager guys

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Devolutions Established in 2004, Devolutions is a Canadian-based company located near Montreal, Quebec. The firm currently has over 200,000 users in over 100 countries, and is on a mission to develop innovative enterprise software that helps users cost-effectively, simply and effectively achieve their network management, password management, credentials management and security goals. The firm is also committed to providing exceptional technical support, ensuring an excellent user experience that exceeds expectations, and delivering high performance with superior quality. The firm’s current roster of solutions includes Remote Desktop Manager, Password Vault Manager, Devolutions Server (formerly Remote Desktop Manager Server), and Devolutions Cloud (formerly Remote Desktop Manager Online).

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