Not Sufficient for Healthcare
In busy healthcare environments, the convenience of texting can’t be denied, but how does one find a balance when leaving out identifying patients details yet still providing other providers with enough information?
The De-identification process claims that by removing up to 18 known specific pieces of patient data, it is impossible for non-authorized individuals to determine which patient is being discussed.
On one hand, this method, if practiced correctly, serves to protect PHI from being exploited if it’s accessed inappropriately, but this same lack of information can easily cause miscommunications between medical staff that can result in serious medical errors.
It’s also worth mentioning that de-identification is easily laden with subjectivity. Even with criteria set for this, different providers and caregivers may go about the process or interpret messages differently. There is no specific system set in place to prevent important medical information from being lost in translation. These gaps in communication can lead to many issues that affect organizational efficiency and both provider and patient safety.
Read the entire article here, Not Sufficient for Healthcare — Communication Matters
via the fine folks at Lua Messaging