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New Performance Guard and Microsoft Terminal Services White Paper


Check out the latest Premitech White Paper titled, Performance Guard and Microsoft Terminal Services.

Performance Guard™, the unique and proven software for monitoring end-user IT performance, is now available from PremiTech for the rapidly growing number of companies that utilize Microsoft Terminal Services. By using Performance Guard to manage end-user application performance and quality of service, IT departments can proactively and strategically manage the IT function while making a positive impact on business performance. IT managers will now have access to consistent, accurate measurements of application and network performance, making it easy to identify bottlenecks.

Performance Guard monitors each end-user accessing application running on Microsoft Terminal Servers for availability, performance and usage statistics. It also enables IT managers to establish baselines for application performance before moving over to Microsoft Terminal Services — an important step in maintaining a consistent user experience. Proactive trending and alarms on application issues and performance bottlenecks allow IT managers to quickly identify and resolve issues with their systems.

By providing an accurate picture of the real business-user experience before and after Microsoft Terminal Services, Performance Guard also enables IT to guarantee compliance with Service Level Agreements (SLAs) and ensure the customer is only paying for the service they receive.

Performance Guard is the only solution that is able to audit all the essential aspects of a Microsoft Terminal Services-based IT system and produce status reports in real time – without influencing the results in any way. We’re not talking about rapidly outdated test transactions, but rather reliable monitoring of any new or existing applications.

Microsoft Terminal Services Features Measurements of the Terminal Servers:

  • CPU Usage
  • Memory Usage
  • Disk Read / Writes
  • Context Switches
  • Network Usage (Sent / Received Bytes)

Measurements of the connection between the Terminal Server and the backend systems:

  • Response Time
  • Server Availability
  • Network Errors/Retransmissions
  • Sent / Received Data (application specific)

Measurements of the connection between the end user and the Terminal Server:

(Agent must be installed on end user PC)

  • Response Time (application ping)
  • Server Availability (application ping)
  • Network Errors/Retransmissions
  • Sent / Received Data (application specific)

General Performance Guard™ Features:

  • Exact measurement of system performance experienced by end-users
  • Mapping of hardware and software profiles on all clients
  • Real-time data
  • Performance monitoring using baselines and alarms
  • Browser interface
  • Compact agent design
  • Centralized deployment, administration and maintenance
  • Independent of changes in infrastructure or applications


  • An off-the-shelf, easy to implement solution with low total cost of ownership
  • Enables proactive monitoring and troubleshooting of end-user, network and application performance
  • Provides real-time and historic visibility into the actual end-user experience and system trends
  • Rapidly identifies potential system issues
  • Ensures compliance with Service Level Agreements based on actual system performance measurements
  • Provides a solid foundation for planning the server consolidation

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