NetScaler Troubleshooting with Citrix Insight Services
Do you use Citrix Insight Services?
Citrix has developed tools and online analysis capabilities to help you collect environment information, analyze that information and receive tailored recommendations based on your Citrix environment and configuration.
The tools are focused on a single mission–data collection–and their impact to your environment is minimal in terms of disk space, prerequisites and performance impact during the data collection process.
Citrix Insight Services analyzes the data captured in the support bundle and provides you with Tailored Recommendations, specific to your environment. To leverage Citrix Insight Services, you’ll need to harvest a NetScaler tech support bundle.
The tech support bundle captures critical system data about the performance of the appliance, error logs and a host of other extremely important data that can be used for analysis.
Read the entire article here, NetScaler Troubleshooting with Citrix Insight Services