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Monitoring and the Cloud: Black Boxes and Black Holes

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Monitoring and the Cloud: Black Boxes and Black Holes
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For years, monitoring has used the terms ‘black box’ and ‘white box.’ Black box monitoring is outside-in; it tests externally visible behavior. Real user monitoring and service-level monitoring are examples. White box monitoring is inside-out; it provides details about the internal state of a system and is critical for root-cause analysis.

On the other hand, a black hole – at least in the context of the cloud – brings things like data gravity to mind. Public cloud services like Amazon and Azure are sucking in workloads at an amazing rate.

But, lack of transparency in the cloud is also prevalent, and contributes to the ‘clouds-as-black-holes’ phenomenon. Monitoring cloud services today tends to be a black box affair.

The fact is, your digital business services include many heterogeneous components, multi-vendor devices and service providers. Today’s monitors will need to do a combination of black and white box monitoring, linking real user experience to the underlying cause of performance issues and proactively avoiding business impacts whenever possible.

Read the entire article here, Monitoring and the Cloud: Black Boxes and Black Holes

Via the fine folks at eG Innovations.

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eG Innovations eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

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