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| One night while sitting in a bar in a small town in northwest Iowa, I was kicking back having a beer with Douglas Shreve, a Senior Systems Engineer who was more than willing to share the knowledge he had learned over the past twenty plus years. This does not always happen, as some people want to horde their knowledge. Fortunately, this gentleman wanted to teach and I was more than willing to learn. In between sips he looked at me and said something that I will never forget, he said, Doug, you are a good engineer and can build a great network, but if the end-users dont perceive it is a great network, then you will NEVER become a great engineer. I looked back at him, with a questionable look, took a sip and asked, What the hell are you talking about? He just looked back at me and in a firm voice said, Doug, let me teach you a bit about customer perception and Project Management. That night, Doug changed my professional life, changed the way I did business and made me in to the engineer I am now. When I asked how I could thank him, he would only accept a promise from me to carry on the words that he that he shared. This document is me fulfilling that promise; it is the gospel of a successful engineer along with my personal experiences, my opinions and some awesome contributions by some awesome people thrown in the middle. This document is meant to be a project oriented installation guide for small to medium size deployments, the average MetaFrame Access Suite deployment. I know that a vast majority of the deployments today are far from enterprise quantity but we still need to treat them as such, just on a smaller level. A successful project also shows off the beauty of the Citrix MetaFrame Access Suite and your customer(s) will be more able and willing to grow their farms, directly resulting in more service dollars and product sales. Now what more can you ask for? |
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