Major Airline Uses Citrix Logon Success/Failure Reports to Fix Issues that Negatively Impact End User Experience
In this post, Dan shares a story about how a massive airline solved Citrix end user experience issues using Goliath’s Logon Success/Failure Analysis Report, which comes out-of-the-box with the Goliath Performance Monitor and Goliath Logon Simulator for Citrix.
Recently, Goliath received an inquiry from the Citrix Engineering Team at one of the top ten airlines in the world. The team was in dire need of a tool which would allow them to continually check the connectivity, and furthermore, ensure the overall availability of their Citrix VDI infrastructure.
Employing a large remote workforce of registration agents in multiple time zones allowed greater flexibility in hiring and market coverage, however the employees were experiencing issues where the Citrix desktops were not launching at times.
2,000 Remote End Users Who Need an ‘Always On’ Citrix Environment
The airline’s remote work force is rather large at approximately 2,000 users that work from home. Their primary…
Read the entire article here, Major Airline Uses Citrix Logon Success/Failure Reports to Fix Issues that Negatively Impact End User Experience
via the fine folks at Goliath Technologies