Home Cloud Computing It’s True! Buying DaaS is as Easy as Buying an iPhone

It’s True! Buying DaaS is as Easy as Buying an iPhone

It’s True! Buying DaaS is as Easy as Buying an iPhone

What does buying an iPhone have to do with Desktop-as-a-Service (DaaS)? Well, let me tell you a story!

Last week I did something that I haven’t done in a long time. I went to an Apple store. The store at the Apple Headquarters on Infinite Drive in Cupertino is close to my office so I popped in to pick up my new iPhone X. The last few times I purchased an iPhone I purchased it online and had it shipped to my home. That process was uneventful, but I had to get it up and running myself and figure out the new features whenever I had some time here and there. Purchasing the X in-store from an Apple employee was a whole different experience.

How to delight a customer in 4 easy steps

I chose my iPhone by designating a carrier (AT&T), chose the model (iPhone X), selected a color (graphite) and decided how much storage I needed (64GB). This took 2 minutes. Then I waited in line for exactly 3 minutes before an enthusiastic, smart, college-going, young Apple employee came over to help me finalize the purchase. For the next 35 minutes, he proceeded to give me a tutorial of the new iPhone X features, configure the FaceID (it is magical, completely unlike anything I had expected), install the latest OS upgrade, and make sure that everything was working before I left the store. During the entire process I never felt hurried, although he was very efficient, and he reassured me multiple times that he had the time to to see me through the configuration process. I walked away with everything working as promised – no risk, no hassles, no unpleasant surprises. The entire experience really reinforced my loyalty to the Apple brand.

What’s DaaS got to do with it?

This is precisely the experience Workspot envisioned bringing to enterprise-class DaaS.

Read the entire article here, It’s True! Buying DaaS is as Easy as Buying an iPhone.

Via the fine folks at Workspot.

Workspot Workspot has reinvented Virtual Desktop Infrastructure (VDI) with its cloud-native VDI 2.0 and Desktop-as-a-Service 2.0 (DaaS 2.0) solutions. Workspot solves the corporate challenge of securely delivering apps, desktops and data to any device and helps organizations achieve unprecedented time-to-value for VDI implementations. With a focus on customer satisfaction, Workspot offers the shortest implementation times in the industry. The Cupertino, Calif.-based company received the Best of VMworld 2016 Gold Award for Desktop and Application Delivery solutions.

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