Improving Workflows and Efficiency with Secure Messaging
The need to adhere to security regulations often makes it difficult for healthcare organizations to take advantage of the convenience and speed of technology and still remain HIPAA compliant. Harnessing the power of seamless communication is necessary to optimize workflows in healthcare environments, as improved workflows help organizations operate at their best and also help deliver better patient experiences.
Sharing more detailed and accountable data between colleagues and departments allows employees to be better informed and prepared. However, older and inefficient communication methods only allowed for one way communication. Providers can avoid playing phone tag, where time is wasted paging, leaving and listening to voicemails, as well as calling back. Texting has become the alternative for many providers, but using risky workarounds like patient initials or numbers hinder efficiency, and may open organizations to HIPAA violations or hacks. Responses can be received in much less time by eliminating these steps and workarounds through the use of dynamic and real-time secure messaging.
Read the entire article here, Improving Workflows and Efficiency with Secure Messaging — Communication Matters
via the fine folks at Lua Messaging