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Improving Workflows and Efficiency with Secure Messaging


The need to adhere to security regulations often makes it difficult for healthcare organizations to take advantage of the convenience and speed of technology and still remain HIPAA compliant. Harnessing the power of seamless communication is necessary to optimize workflows in healthcare environments, as improved workflows help organizations operate at their best and also help deliver better patient experiences.

Sharing more detailed and accountable data between colleagues and departments allows employees to be better informed and prepared. However, older and inefficient communication methods only allowed for one way communication. Providers can avoid playing phone tag, where time is wasted paging, leaving and listening to voicemails, as well as calling back. Texting has become the alternative for many providers, but using risky workarounds like patient initials or numbers hinder efficiency, and may open organizations to HIPAA violations or hacks. Responses can be received in much less time by eliminating these steps and workarounds through the use of dynamic and real-time secure messaging.

Read the entire article here, Improving Workflows and Efficiency with Secure Messaging — Communication Matters

via the fine folks at Lua Messaging

LUA Texting is the fastest, easiest and most productive form of communication. It is the best way to get answers or alerts, saving you time. However, texting alone is not secure enough or compliant - exposing organizations to HIPAA violations. Lua provides you with all of the benefits of texting and more, but in a secure environment. Lua also increases staff productivity and streamlines your workflow. Get the leading HIPAA compliant messaging solution that employees will love and IT can trust.

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