Hyatt Regency Chicago Has Chosen Lua Mobility Solution!
In the hospitality industry there are many moving, interdependent parts. Across sprawling hotel properties there are hundreds- and sometimes thousands- of individuals working hard to improve the experience of their guests. From management, to housekeeping, to concierge desks, hotel employees demand rapid communication between departments and the Hyatt Regency Chicago is one of the first to attack disjointed hospitality communication problems head on.
Lua is thrilled to announce that Hyatt Regency Chicago, which happens to be Hyatt’s largest and most intricate property, has deployed Lua to streamline internal communication and bid an enjoyable farewell to fragmented legacy means of communication such as push-to-talk, email and radio. With the ability to instantly contact targeted individuals, entire departments, or even the entire staff, the hotel employees have already seen the large impact that secure mobile messaging can have on their productivity and their work culture.
“Strengthening the relationship between the Front Office and the Housekeeping Department has been our biggest success story as they are able to communicate on the spot regarding their needs of bed types, arrival times or last minute changes that affect numerous individuals,” stated Justin Vining, Assistant Director of Rooms at Hyatt. “Lua has been critical in streamlining our communication efforts.”
Read the entire article here, Hyatt Regency Chicago Has Chosen Lua!