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How to fix Citrix Receiver for Windows when using NetScaler Gateway and StoreFront with backend HTTP

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I came across an interesting issue with Receiver 4.6 for Windows the other day where I could not add a NetScaler Gateway URL to the Receiver. The error I was getting was:

“Your changes could not be saved due to an invalid configuration of the account Store”

When you hit OK it takes you back to the Add Account dialog. So I put in my NetScaler Gateway URL again and hit Add:

Now it gives me the error:

“This account is already added. Please select other account to add or press close button.”

at which point I’m brought back to the Add Account dialog and stuck in a time loop:

Are all Receivers doing this?

What’s interesting is that only Receiver for Windows was impacted by this, all of the following worked fine:

Read the entire article here, How to fix Citrix Receiver for Windows when using NetScaler Gateway and StoreFront with backend HTTP – JasonSamuel.com

via Jason Samuel at jasonsamuel.com

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Jason Samuel Jason Samuel (@_JasonSamuel on Twitter) is an Infrastructure Architect in Houston, TX with a primary focus on mobility, virtualization, and cloud technologies from Citrix, VMware, & Microsoft. He also has an extensive background in web architecture and information security. He holds a degree from the University of Houston, C.T. Bauer College of Business and is certified in several technologies. Jason is also a recipient of the Citrix Technology Professional (CTP) award and an Atlantis Community Expert (ACE). He is a leader in his local Houston Citrix User Group Community and the CUGC Networking Special Interest Group.

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