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How to Avoid VMware vSAN Compatibility Issues

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How to Avoid VMware vSAN Compatibility Issues
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Recently, a customer contacted us with the very curious case. The SureBackup job was failing with the generic error message during snapshot creation phase: “The specified feature is not supported by this version.” There were several VMs included in the SureBackup job, but only one specific VM failed. Moreover, the source backup job itself worked perfectly, including the affected VM.

Isolating the issue

As this is a generic error message, it could have several reasons to appear. For example, the Free ESXi version has some limitations and therefore is not supported. However, we were sure that the version of ESXi was not Free, because other VMs were processing just fine in a SureBackup job, as well as the affected VM in a regular backup job.

As we have already stated before, that issue persisted only for one specific VM, so the first step was to find what was so special about this exact machine. At the very first glance, the main difference for this machine (let’s call it VM01) was its size — it was significantly bigger in size than others with one of its disks more than 2TB.

Keeping that fact in mind, we referred to the Veeam Backup & Replication task log file:

Read the entire article here, How to avoid vSAN compatibility issues

Via the fine folks at Veeam.

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Veeam Veeam Software, a VMware Technology Alliance Premier partner, helps organizations safeguard their investment in virtual infrastructure by providing innovative systems management software designed to reduce costs, increase productivity and mitigate risk. Veeam is an international company with U.S. headquarters in Columbus, Ohio and European headquarters in London, UK. The company was founded in 2006 by the team previously behind Aelita Software, well known for its award-winning Windows Server management solutions. In 2008, Veeam acquired nworks, adding enterprise management connectors that bridge the gap between VMware virtual infrastructure and enterprise systems management tools from Hewlett-Packard and Microsoft. Veeam is rapidly expanding its presence and its partner network around the world, and will continue to offer innovative and practical solutions to help IT professionals better manage their virtual infrastructure. Today the company focuses on managing VMware servers, but as customer requirements grow, Veeam will support other virtual environments. With its drive for innovation, strong investment in R&D, and extensive product line, Veeam is well positioned for continued success.

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