How a Law Firm Uses End User Experience Reports to Resolve Slow Citrix Sessions
Problem: IT Operations lacked visibility into the end user experience of 5,000 people in 30 offices
Last week, I was working with a customer who is using Goliath Performance Monitor to monitor their Citrix XenApp 7.6 environment. This law firm uses our technology to ensure their end users around the world have a great end user experience.
With 30 offices located worldwide, and 30 Citrix XenServer hosts supporting a Citrix environment of over 5,000 users, it was challenging for their IT Operations team to understand how many end users were experiencing poor performance, in what frequency, and most importantly, why.
By configuring our technology, the IT team was able track and report on people who had poor end user experience by using two reports that come out-of-the-box with
Read the entire article here, How a Law Firm Uses End User Experience Reports to Resolve Slow Citrix Sessions
via the fine folks at Goliath Technologies