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Gartner: The ecosystem IS the digital platform

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Gartner: The ecosystem IS the digital platform
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Gartner has been espousing the importance of the digital platform as a critical construct for end user and technology and service provider (TSP) organizations alike for a few years. Depicted below, it’s critical because it both asserts and provides the key elements required for an organization to create and fulfill a digital business strategy.

For end users, the keys are to recognize the importance and prevalence of things (and the sensing and data collection they enable), the interactions and experiences with and for customers, the underlying and evolving (flexible, pluggable, scaleable) IT infrastructure, and the need to branch out to create and participate in (presumably new) ecosystems. All of these are now or would be infused with “intelligence” in the guise of AI/ML or related analytical capabilities. As a result, that platform will do the work instead of humans as consumers ask for an item (likely not be any brand name), and selection, fulfillment, and delivery are automated.

Read the entire article here, The ecosystem IS the digital platform

Via the fine folks at Gartner.

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Gartner Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. The company delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is the valuable partner to clients in approximately 10,000 distinct enterprises worldwide. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 8,300 associates, including more than 1,800 research analysts and consultants, and clients in more than 90 countries. For more information, visit www.gartner.com.

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