FREE! Technical Support for Veeam Endpoint Backup FREE
Veeam Endpoint Backup FREE as the name implies is a free solution: you can download and install it at no cost. How about support?
Usually free product comes without support at all. We like to do more, even for a free product. Here at Veeam we value customer feedback and moreover it’s one of the main motivation factors to keep making best backup solutions.
Let’s make sure we are on the same page from the very beginning: free product support is provided on best effort basis, which means there is no SLA on responses like with regular support for our paid products. This does not mean your submissions will go nowhere: every single case is still carefully reviewed by our Support, Quality Assurance and Product Management.
Some legal information on Veeam support support can be downloaded by clicking this link and its worth checking out.
If you need help, all the options available to you are conveniently listed in the Support tab of Veeam Endpoint Backup’s Control Panel:
Read the entire article here, Technical Support for Veeam Endpoint Backup FREE