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Fixing a Broken Delivery Services Console on Citrix XenApp 5 for Windows Server 2003

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The most frequently asked question from people who read my Learning the Basics of … series for XenApp 5 on Server 2003 is “why is the Delivery Services Console broken?” I get this question so often; I updated Part 4 and Part 5 of the series but have also decided to put out a separate article on this issue.

After installing Microsoft Windows Server 2003, either 32-bit or 64-bit, my article walks through the process of then installing Windows updates. At the time the series was originally written, there was a separate Windows update, KB976576, that broke the Delivery Services Console (DSC). That Windows update has now been rolled into the general .Net Framework updates. Installing all the .Net 2.0 and .Net 3.5 Framework updates will break the DSC. By “breaking”, I mean when the DSC is first started the option to Run and configure discovery is not given. The DSC starts with basically nothing displayed in the Citrix Resource node and no option to Configure and run discovery (Figure 1).
Figure 1
 
This is an easy problem to fix. First, exit the DSC, copy each command line within the section that is applicable for your server version to a batch file, run the batch file and restart the DSC.
For Server 2003 32-bit (lines may wrap):
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – Dashboard WatcherDWExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – DiagnosticsCdfExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – Hotfix ManagementHotfixExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – Knowledge BaseKnowledgeBaseExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – Legacy ToolsMMCPlugInsLegacyToolsExtCMCLaunchExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixAccess Management Console – Report CenterReportCentreExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilescitrixLicense Server – Administration Snap-inLicensingExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program FilesCommon FilesCitrixPresentation Server – Administration Snap-inPSE.Core.dll"
 
For Server 2003 64-bit (lines may wrap):
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – Dashboard WatcherDWExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – DiagnosticsCdfExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – Hotfix ManagementHotfixExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – Knowledge BaseKnowledgeBaseExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – Legacy ToolsMMCPlugInsLegacyToolsExtCMCLaunchExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixAccess Management Console – Report CenterReportCentreExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilescitrixLicense Server – Administration Snap-inLicensingExtension.dll"
 
C:WINDOWSMicrosoft.NETFrameworkv2.0.50727regasm /codebase "C:Program Files (x86)Common FilesCitrixPresentation Server – Administration Snap-inPSE.Core.dll"
 
Figure 2 showing the batch file after running on my Server 2003 64-bit server.
Figure 2
 
Now starting the DSC brings up the Configure and run discovery wizard (Figure 3).
Figure 3
 
Complete the wizard. The DSC now shows the missing Configure and run discovery option and shows the missing Citrix Resources node information (Figure 4).
Figure 4
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