Home Data Center Enterprise Service Management (ESM) comes to ServiceDesk Plus

Enterprise Service Management (ESM) comes to ServiceDesk Plus


Start providing IT-quality support to all your departments, in under 60 seconds, with our new rapid-start Enterprise Service Management (ESM). To know more visit https://goo.gl/Zd5413

We’re pleased to announce that ServiceDesk Plus is now an Enterprise Service Desk that lets you extend support to all IT and non-IT departments in your organization. With this new feature, it takes you less than 60 seconds to set up service desk instances for your departments. You can leverage best practice workflows and processes, and make use of templates, reports, customizations, automations and much more to centralize and streamline all your support operations across all departments.

Not just that, your end users can also use the new Enterprise Service Desk to easily raise tickets and requests with all of your departments and not just IT. This gives them a simple and efficient way of getting their queries resolved while also ensuring that all your support activities are centralized.

Visit to know more about enterprise service management capabilities in ServiceDesk Plus  https://www.youtube.com/watch?v=JgCYrvao9wo

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This video is from the fine folks at ManageEngine

ManageEngine ManageEngine delivers the real-time IT management tools that empower IT teams to meet organizational needs for real-time services and support. Worldwide, established and emerging enterprises - including more than 60 percent of the Fortune 500 - rely on ManageEngine products to ensure the optimal performance of their critical IT infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corporation with offices worldwide, including the United States, India, Singapore, Japan and China.

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