Enterprise App Store Best Practice #5: Balance Choice and Convenience with Control
In the consumer world, there is no problem with delivering $.99 apps unconditionally and with a single mouse click. But for enterprise apps, which cost a lot more, IT must control what users see and do in the app store. Bottom line: You have to limit user choice to some degree to ensure control. Here are some limitations to consider:
- Present business users with only the apps they are authorized to use based on job role, region and other factors.
- Present only those apps that are compatible with the user’s environment, that is, apps that run with the user’s operating system(s) and device type(s).
- Ensure that all apps are fully tested for compatibility with other apps in the user’s environment so that the requested apps will not cause conflicts.
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