Home Applications eG Innovations Announces High Availability Solution for 24/7 Management of Complex IT Services

eG Innovations Announces High Availability Solution for 24/7 Management of Complex IT Services

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eG Innovations Announces High Availability Solution for 24/7 Management of Complex IT Services
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ISELIN , N.J — April 11, 2006— New Redundant Manager Cluster instantly transfers full service monitoring functions to a live secondary management console in the event of a failure. Automatic data replication and recovery is also provided.

eG Innovations, a global provider of business service monitoring and triage solutions for IT infrastructures, today announced the immediate availability of the eG Redundant Manager Cluster, the first real-time automatic service monitoring fail-over and recovery solution for multi-tier enterprise IT and hosted infrastructures, including Web services and Citrix environments.

The eG Redundant Manager Cluster allows multiple eG management consoles to be grouped together to provide fail-proof monitoring. Customers can configure the cluster to be active/active, so that, under normal operating conditions, the monitoring load is distributed across the management consoles in the cluster. In the event any of the managers fail, others in the cluster automatically take over all monitoring tasks. This redundant cluster configuration ensures that administrators have uninterrupted access to monitoring statistics, and receive real-time, proactive alerts of problems.

There is near zero data loss in this auto fail-over scenario, so when the failed management console resumes normal operation it instantly receives all metrics that have been reported to the cluster during its downtime. This feature helps ensure compliance with Sarbanes-Oxley and other corporate and IT governance mandates.

“The Redundant Manager Cluster is a significant addition to our eG Enterprise Management Suite because it eliminates any single points of failure that can jeopardize proper IT operations,” said Srinivas Ramanathan, president and CEO of eG Innovations. “The majority of IT organizations running Web, Citrix, and other n-tier environments lack any kind of auto-failover capability. Our customers rely on the eG Enterprise Suite to help ensure that their critical business applications and network services are running at peak efficiency.

“But if network connectivity or the eG management console should fail for any reason, active infrastructure monitoring is interrupted,” Ramanathan said. “The eG Redundant Manager guards against this situation, so it is an essential component for any IT infrastructure. It is easy to administer through a totally web-based user interface, and places no extra burden on the management agents.”

The eG agents discover the redundant cluster configuration dynamically, and if any management console in the cluster goes down, the agents automatically start reporting to one of the other managers in the cluster. Since the agents are aware of the status of all consoles in the cluster, when a management console comes back on-line the agents reset their configurations so they resume reporting to their normally assigned management console.

While each of the consoles in the cluster operates autonomously, all performance and operational metrics received by one of clustered consoles is stored and replicated on the others. This minimizes any data loss and allows each manager in the cluster to act as an active stand-by for the other managers in the cluster. Data replication throughout the cluster is done at the application layer, so no specialized hardware of software is needed to support the cluster.

“Recognizing the multi-vendor nature of today’s IT infrastructures, the managers in the redundant cluster can be deployed on different hardware platforms and database environments,” said Ramanathan. “For example, one of the management consoles can be deployed on Unix with an Oracle database backend and another can be deployed on Windows with a SQL Server back-end. Furthermore, the management consoles in the cluster can even be geographically separated across wide-area networks.”

The eG Redundant Manager Cluster software is available now and can be deployed to manage diverse services ranging from mission-critical J2EE environments to ERP infrastructures and thin-client environments including Citrix. It is priced at $7,995 for each management console that will be part of the clustered configuration.

About eG Innovations

eG Innovations, Inc. is a global provider of IT Infrastructure performance monitoring and triage solutions. The company’s patented technologies enable proactive monitoring, rapid diagnosis, and instant recovery in enterprise and service provider networks. By ensuring high availability and optimum performance of mission-critical business services, eG Innovations’ solutions help enhance customers’ competitive positioning, lower operational costs and optimize the performance of their infrastructures. For more information, visit www.eginnovations.com .

All trademarks, service marks and company names are the property of their respective owners.

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eG Innovations eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

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