eG Enterprise Helps Customer Support Team at eBay Solve Citrix Problems for 10,000 End-Users
Peter Dinh, Citrix Systems Administrator at eBay Inc., explains how eG Enterprise, an end-to-end IT performance management solution from eG Innovations, helped the customer support team at eBay monitor and resolve Citrix and other IT infrastructure performance problems. Using eG Enterprise, the eBay team was able to proactively diagnose where latency and slowness were occurring and fix the issue before end-users were affected, prompting calls to the helpdesk.
Learn more about eG Enterprise: https://www.eginnovations.com/citrix
Learn more about eG Innovations: https://www.eginnovations.com
This video is from the fine folks at eG Innovations