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Driving Client Loyalty and Growth with Performance Management: An Allscripts Case Study – Live Webinar

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Driving Client Loyalty and Growth with Performance Management: An Allscripts Case Study

Doctors and nurses cannot afford any impediments to delivering the best possible patient care in today’s a fast-moving, 24/7 healthcare environment,. To ensure that the hospitals, physicians, nurses and other care providers it serves receive the best client experience possible, Allscripts offers a proactive application monitoring service that checks for potential problems that could slow down or disrupt the use of its mission-critical healthcare IT systems.

The current proactive support offering, initially launched in 2006,  monitors clients’ IT infrastructure and use of Allscripts solutions. Since its introduction, Allscripts has been able to improve client experiences in a way that has had a significant impact on business growth and client retention.

Join us for this live webinar where John Worthington, Director of Product Marketing at eG Innovations and Mike Montano, CDO of Strategy and Business Management at Allscripts will explore how Allscripts has leveraged eG Enterprise to:

  • Respond to events and resolve issues before clients engage
    support more than 70% of the time
  • Realize a 15-20% cost avoidance
  • Easily tailor the monitor to provide customized monitoring
    capabilities

When:
Thursday, September 21, 2017 at 11:00 am ET | 10:00 am CT | 8:00 am PT | 4:00 pm BST | 5:00 pm CEST

Register Now

Categories:
eG Innovations eG Innovations provides intelligent performance monitoring & management solutions that dramatically accelerate the discovery, diagnosis and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier - from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues - before end users notice.

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